a way to see which form a subscriber used?

  • Resolved biloute

    (@antwake)


    3 years, 1 month ago

    Hi there

    I have 4 different forms that go to the same Mailchimp audience. There is was no tag implemented to differentiate which form was use to subscribe.

    Is there a way to see this? So I could properly tag my subscribers.

    Also in my Mailchimp’s audience, I see some subscribers but in WP Easy Forms’ forms stats page, the “Submissions” count doesn’t match (says 1). Is it because I clean the API cache? Or add the tag?

    And finally if I check the “wp_yikes_easy_mc_forms” table, there’s nothing in there. Is it normal?

    Thanks in advance for your help!

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi,

    to differentiate forms (and subscribers) I am using tags, just add them in the form builder. The box is called “Form Fields, Interest Groups, & Tags”.

    Bye

    Hi @antwake,

    As @maruska mentioned (thank you), the way to distinguish forms is by adding tags to each form. Here’s a brief article on that from our Knowledge Base – https://yikesplugins.com/knowledge-base/mailchimp-tags/.

    Let me know if you have any trouble,
    Jon

    Thread Starter biloute

    (@antwake)

    yeah saw the answer but I may have not been clear enough about my problem because that’s not what I’m looking for.

    In Mailchimp, I have ONE audience of subscribers that come from FOUR different forms. The agency that setup our forms didn’t implement tagging so I have no way to distinguish which form was used when people subscribed to the different forms.

    And do you have an answer to my other 2 questions?

    Thank you

    Hi @antwake,

    I’m sorry, I misunderstood. Unfortunately no, the tag (or some other manually added information) is the only way to distinguish. There’s not much you can do to retroactively determine their origin.

    The subscriber count is based on submissions from the forms themselves, not data coming from Mailchimp. You may be able to compare those numbers with the numbers from Mailchimp to get a general sense of the success of each form contributing to the single audience.

    The data is stored in the wp_options table by default unless the YIKES_EMCE_CUSTOM_DB constant is set to true, in which case it uses the table you referenced. The table is created regardless during the activation process, and is deleted when deleting the plugin.

    Let me know if that helps,
    Jon

    Thread Starter biloute

    (@antwake)

    It helped, thank you for the explanation! Now is time to fire the agency ??

    Hi @antwake,

    Glad I could help. Let us know if you need anything else.

    Jon

Viewing 6 replies - 1 through 6 (of 6 total)
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