a technical problem due to a POP plugin

  • Hello!

    WordPress has a built-in feature that detects when a plugin or theme is causing a fatal error on your site and notifies you with this automated email.

    In this case, WordPress has caught an error in one of your plugins, Popups for Divi.

    First, visit your website (https://www.groupage24.eu/) and check for visible problems. Next, visit the page where the error occurred (https://www.groupage24.eu/wp-login.php) and check if there are any visible issues.

    If you’re looking for help with this issue, you may be asked for some of the following information:
    WordPress version 6.4.1
    Active theme: Divi (version 4.23.1)
    Current plugin: Popups for Divi (version 3.0.5)
    PHP version 8.2.12

    Error details
    ==============
    Ein Fehler vom Typ E_ERROR wurde in der Zeile 26 der Datei /usr/www/users/transay/gp24/wp-content/plugins/popups-for-divi/includes/assets/functions.php verursacht. Fehlermeldung: Uncaught Error: Call to undefined function dm_get_const() in /usr/www/users/transay/gp24/wp-content/plugins/popups-for-divi/includes/assets/functions.php:26
    Stack trace:
    #0 /usr/www/users/transay/gp24/wp-includes/class-wp-hook.php(324): pfd_assets_enqueue_js_library()
    #1 /usr/www/users/transay/gp24/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
    #2 /usr/www/users/transay/gp24/wp-includes/plugin.php(517): WP_Hook->do_action()
    #3 /usr/www/users/transay/gp24/wp-includes/script-loader.php(2262): do_action()
    #4 /usr/www/users/transay/gp24/wp-includes/class-wp-hook.php(324): wp_enqueue_scripts()
    #5 /usr/www/users/transay/gp24/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
    #6 /usr/www/users/transay/gp24/wp-includes/plugin.php(517): WP_Hook->do_action()
    #7 /usr/www/users/transay/gp24/wp-includes/general-template.php(3052): do_action()
    #8 /usr/www/users/transay/gp24/wp-content/themes/Divi/header.php(27): wp_head()
    #9 /usr/www/users/transay/gp24/wp-includes/template.php(790): require_once(‘/usr/www/users/…’)
    #10 /usr/www/users/transay/gp24/wp-includes/template.php(725): load_template()
    #11 /usr/www/users/transay/gp24/wp-includes/general-template.php(48): locate_template()
    #12 /usr/www/users/transay/gp24/wp-content/themes/Divi/404.php(1): get_header()
    #13 /usr/www/users/transay/gp24/wp-content/plugins/wp-cerber/cerber-load.php(4879): include(‘/usr/www/users/…’)
    #14 /usr/www/users/transay/gp24/wp-content/plugins/wp-cerber/cerber-load.php(2577): cerber_404_page()
    #15 /usr/www/users/transay/gp24/wp-content/plugins/wp-cerber/cerber-load.php(2486): cerber_access_control()
    #16 /usr/www/users/transay/gp24/wp-includes/class-wp-hook.php(324): {closure}()
    #17 /usr/www/users/transay/gp24/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
    #18 /usr/www/users/transay/gp24/wp-includes/plugin.php(517): WP_Hook->do_action()
    #19 /usr/www/users/transay/gp24/wp-settings.php(643): do_action()
    #20 /usr/www/users/transay/gp24/wp-config.php(86): require_once(‘/usr/www/users/…’)
    #21 /usr/www/users/transay/gp24/wp-load.php(50): require_once(‘/usr/www/users/…’)
    #22 /usr/www/users/transay/gp24/wp-login.php(12): require(‘/usr/www/users/…’)
    #23 {main}
    ? thrown

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @yougrom,

    Thank you for reaching out to us. Sure, I will investigate your issue.

    I checked the shared site URL and confirmed that the issue does not affect the popup. The popup is working correctly as expected.

    See here: https://share.zight.com/5zubE5rn (I have verified the active popup using our internal tool.)

    However, I have escalated your issue to our development team for further investigation and will get back to you as soon as I hear back from the team.

    I hope this information helps. Please do not hesitate to ask any further questions. Thank you.

Viewing 1 replies (of 1 total)
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