• Resolved TodorChristov

    (@todorchristov)


    Hi there!

    Q2W3 Fixed Widget is a great plugin and I use it on a couple of my sites.

    There is a small bug which has appeared very recently in Chrome. When you load any page of my website and try to scroll it down, the screen freezes exactly where the fixed widget is and does not scroll further down. You can try to scroll down with your mouse wheel but unless you either move the mouse a little bit on the screen or start using the arrow keys it does not scrolls down.

    This is something new for me as far as I have never experienced it before (I use your plugin for quite some time). There are no ptoblems in Firefox or IE. I have two separate sites with Q2W3 Fixed Widget activates and both of them have the same issue. I have cleared all my cache and even deactivated all my plugins (except Q2W3) with no effect.

    How can I resolve this issue?

    Thanks and regards,

    Todor

    • This topic was modified 6 years, 11 months ago by TodorChristov.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Max Bond

    (@max-bond)

    Hi!

    Looks like that is a Chrome bug: https://productforums.google.com/forum/#!topic/chrome/vrhzwiBnvKA

    I see a bug on your site, but on my sites no problems detected…

    Is thee a freezing when q2w3 is disabled?

    Thread Starter TodorChristov

    (@todorchristov)

    Thank you for the quick response, Max Bond!

    No, there is no freezing when I deactivate q2w3.

    Right now the plugin is deactivated. Please check it out.

    My WordPress instalation is up to the latest version, as well as all plugins. I use Genesis Framework with a popular Genesis child theme. I have cleared all my browser history and cache.

    Any thoughts on how to overcome the issue?

    Thread Starter TodorChristov

    (@todorchristov)

    Just to add that I’ve tried with two different mouses on two different PC systems.

    Plugin Contributor Max Bond

    (@max-bond)

    Well… Right now I have no idea…

    It’s some kind of CSS + Javascript combinations causes this bug… So mouse and PC are not related. It’s just Site -> Chrome misunderstanding

    P.S.
    You may try:
    1. Later plugin init – Use jQuery(window).load() hook option.
    2. Disable MutationObserver API – Disable MutationObserver option. May be this bug is related to this API…
    3. Change widgets order.

    Thread Starter TodorChristov

    (@todorchristov)

    I have already tried option 2 and 3 before posting my question. Just in case, I’ve tried those two options once again with no effect.

    Regretfully I don’t know how to try option 1. ?? I am not so competent.

    Anyway, the good thing is that you’ve managed to replicated the issue on your system. it means that it’s a real Site- Chrome misunderstanding.

    In case you figure out something, please share it here. I am out of options right now.

    Thanks once again!

    Todor

    Plugin Contributor Max Bond

    (@max-bond)

    Option #1 located in Appearance -> Fixed Widget Options. Just enable it and clear the cache.

    Thread Starter TodorChristov

    (@todorchristov)

    Thanks for the tip!

    I have tried all 3 options, cleared cache a couple of times but… no luck.

    Thread Starter TodorChristov

    (@todorchristov)

    It may have something to do with Smooth Scrolling feature of Chrome. I deactivated it in my browser from here —> chrome://flags/ and the fixed widget is working pretty well now.

    But… this is just a quick local fix, I suppose. If it is a Chrome bug then quite a lot of people could be affected by it.

    • This reply was modified 6 years, 11 months ago by TodorChristov.
    Thread Starter TodorChristov

    (@todorchristov)

    3 months later, the issue is resolved somehow. I don’t know how. ??

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘A small bug with Chrome’ is closed to new replies.