A serious issue with price display at shop page.

  • Resolved rakeshmali011

    (@rakeshmali011)


    6 years, 6 months ago

    I have enabled option to display price “including tax” at my website (shop page etc.) but it is only happening with registered users.
    see the issue:
    MRP of product is : Rs. 9999
    Sale price is: Rs. 7800.
    But the guest user are showing the price as MRP – ?8,474 and the Sale price ?6,610.

    FYI configured following settings for tax (using WC version: 3.2.6):
    Prices entered with tax: Yes, I will enter prices inclusive of tax
    Calculate tax based on: Customer billing address
    Shipping tax class: Shipping tax class based on cart items
    Display prices in the shop: Including tax
    Display prices during cart and checkout: Including tax

    If anybody know the reason behind it, Please know me how to resolve this issue.

    The page I need help with: [log in to see the link]

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  • Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @rakeshmali011

    This appears to be a permission or role issue. If you have a plugin that manages roles, then this is likely the cause. Try switching back to a default theme like Twenty Seventeen and disable all plugins except for WooCommerce to see if this resolves the issue.

    If so, then re-enable each one at a time until you find the one that’s causing the conflict.

Viewing 1 replies (of 1 total)
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