A problem with AccessPress shutted down our blog

Sorry, I forgot to say my blog url: https://rockntech.com.br

Hello there,

Can you please send us your site details(backend details) to our support mail [email protected] so that we can check the issue promptly?

Thanks

Still waiting the reply of my ticket, and my blog is still shut down. I can not access my entire blog, either the WordPress admin. OMG!!!!! We have a lot of advertisers, all of them are complaining to me! PLEASE I BEG YOU!!! HELP!!! I already installed the most recent plugin archives. What do I have to do to get my blog back?

Hello there,

We have released an update of a plugin with the bug fix.

Please delete our plugin ‘accesspress-social-share’ from the plugins directory using your FTP or cpanel and please login to your wordpress backend and please install the latest plugin files again, this should fix the problem. During this process it will not affect any settings of a plugin.

Thanks

That’s the problem,

Your plugin also knocked the backend of my blog. So how can I do that via admin? Before post my last reply, I had already done this via FTP. I erased the entire folder of the plugin, then I did the download of the new one and then put it back on plugins folder on my server, but this not solved the problem. I use the plugin W3 Total Cache because of the lot of visits we have every day. I’m trying to erase the cache files also via FTP, if it works, I will let you know. So, let’s wait.

Hi,

After clear the cache and the cookies of my browser the problem persists on my entire blog. The template is mangled and I got the messages on my blog’s header:

Warning: session_start(): Cannot send session cookie – headers already sent by (output started at /home/rockn621/public_html/index.php:2) in /home/rockn621/public_html/wp-content/plugins/accesspress-social-share/accesspress-social-share.php on line 104

Warning: session_start(): Cannot send session cache limiter – headers already sent (output started at /home/rockn621/public_html/index.php:2) in /home/rockn621/public_html/wp-content/plugins/accesspress-social-share/accesspress-social-share.php on line 104

As I said, my WordPress admin disappeared and instead of login page I got the messages:

Warning: session_start(): Cannot send session cookie – headers already sent by (output started at /home/rockn621/public_html/wp-config.php:2) in /home/rockn621/public_html/wp-content/plugins/accesspress-social-share/accesspress-social-share.php on line 104

Warning: session_start(): Cannot send session cache limiter – headers already sent (output started at /home/rockn621/public_html/wp-config.php:2) in /home/rockn621/public_html/wp-content/plugins/accesspress-social-share/accesspress-social-share.php on line 104

Warning: Cannot modify header information – headers already sent by (output started at /home/rockn621/public_html/wp-config.php:2) in /home/rockn621/public_html/wp-login.php on line 431

Warning: Cannot modify header information – headers already sent by (output started at /home/rockn621/public_html/wp-config.php:2) in /home/rockn621/public_html/wp-login.php on line 444

If you want, you can try yourself: https://rockntech.com.br/wp-login.php

Any other idea?

?I’m thinking to drop the AcccessPress tables on my PhpMyAdmin. I found two instances of AccessPress on my database: apss_social_counts_transients and apss_share_settings. The apss_social_counts_transients is very very heavy, there is a lot of data on it. Do you think that drop tables will fix the problem??

Hello there,

Looks like you have fixed the issue. Did the installing the update of a plugin fix the issue?

Thanks

Hi There,

You are wrong, the issue is still there. Look: https://i.imgur.com/tetAbAa.jpg

Hello there,

We can’t see the error that you mentioned in the screenshot as that error looks like appear when you login through backend.

As we have mentioned in email we would like to have your site details so that we can fix your problem as this problem can’t reproduced in our development server.

Thanks

Hi there,

I removed all the files and every data from AccessPress on our database, and after all, we had to enable the buffer output in php.ini to correct the “can not modify headers” error that appeared after the conflict with the plugin.

Sorry to say that, but finally the error gone and our blog is back without AccessPress plugin. Thanks anyway.

Hi guys, After moving my website from one server to another i had this strange “Warning: session_start(): Cannot send session cache limiter – headers already sent” issue, i have fixed this issue this way:
1) Changed name of accesspress-social-counter to accesspress-social-counter-old via FTP and log in to backend
2) Being logged in backend: change name of accesspress-social-counter-old to accesspress-social-counter
3) Entered all plugins view and click on Edit AccessPress Social Counter, then click Update File and voila ??

Hope this helps ??