A log of my frustrations
-
I’m trying this plugin as a trial to buy it and I’ve run into numerous usability issues.
First, the plugin identifies the first column as date, but can’t formulate it so the plugin display it blank. Bad UI, there should be some acknowledgement that it cannot parse that data for the type of field. I spent 5 minutes trying to fix the file, trying different formats before realizing it was doing. Also, I’m pretty confused because I have tried dates like 01/2015 and even when the parsing is set to mm/YYYY, it shows blank on the table preview.
In addition, why no custom date parsing? You should be able to enter a PHP date string yourself. I prefer YYYY/MM because it’s sortable but your plugin only offers MM/YYYY.
Also, having a default for localizing periods and commas without informing the user is not very user friendly. Once again, I was baffled why the software was misinterpreting 0.0301. Since this plugin is completely number based, I feel locale should be forced to setup when installing the plugin. I’ll bet that one star review from the person who couldn’t get Excel to import properly was related to this.
Also, it doesn’t seem to have xlsx as a valid extension for Excel files. When I have Excel chosen, it doesn’t show any of the Excel files in that directory. I can upload one and choose that, but it’s invisible, aka doesn’t show in the file browser. CSV shows in the file browser fine.
Now the best/worst part. With the plugin not able to parse 01/2015 as mm/YYYY despite that option being selection and it being blank in the table, the generated chart displayed blank. Yikes! A chart displaying blank with no errors or hints.
And finally – after all this, I got the chart to display to find out that I can’t add another Y axis. Google Charts API does support this. From Googling I found it appears you support two vertical axes with Highcharts in the paid version, but even this isn’t spelled out, I inferred it from the URL. Because the Google Charts API does support this, it’s easy to assume your plugin doesn’t support it. I feel a tooltip or something should mention “Need two Y-axis? Use Highcharts API in the paid version.” I was this close to uninstalling the plugin based assuming it could not do two y-axes.
In all honesty, this was a bad first experience and I hope you can tackle some of these issues to make people’s initial impression better.
- The topic ‘A log of my frustrations’ is closed to new replies.