A Life-Saver For Admins to Help Customers

I use this to temporarily switch to Woocommerce customer accounts and help them checkout their shopping carts when problems prevent them from doing it themselves.

This is essential because I don’t have to rely on explaining multiple steps to old folks who hate computers. I can simply jump in and do it for them (without trying to login on another browser as a them while they can’t remember login passwords and have to reset it and then they can’t get to their email, and so on).

This also works in a limited way for editor-role users such as staff members who I don’t want to have admin-level access to WordPress.

Love it!