A GDPR re-opt in mail for all subscribers

Sorry for stepping in (and I’m MailPoet 2 user, not 3). I think you don’t need to ask every single subscriber, but just those in EU. MailPoet 3 has a function to show IP address of the subscribers (at the time of subscribing)? If so, you can create a new list for those people based in EU only and ask for their explicit consent. If you ask every single subscriber and delete those who don’t respond, you might lose a lot of subscribers, as a response rate is generally quite low, I guess.

No, it is true that you only would have to ask EU users. I should have wrote in the original post that all our subscribers (or at least 99,9 % of them) are based in an EU country as our newsletter is limited to only one country.

We still need a function to ask for explicit consent though.

I see. Is there any way to change “Subscribed” status into “Unconfirmed”? Then, we can re-ask their permission to be a subscriber again. Or, create a new opt in form on a page and send a broadcast email to everyone, asking them to go and sign up once again?

I would be interested in finding a solution to that as well.
First I thought I could export my subscribers, edit their status to unconfirmed and import them again, then send an email asking to re-opt in.
But it turns out mailpoet does not allow to send to unconfirmed accounts. (which makes sense)

Then I thought I could perhaps send an email to my subscribers asking to re-opt in first and do the above database edit, but because emails get sent in batches of 100, I’m not sure when I should change their status. The first recipients will already have tried to re-opt in before the last emails have been sent.

Looks like a bit of a tricky situation.

If anyone has a tip it would be really helpful ??

• This reply was modified 6 years, 6 months ago by drolo.

Just been facing this issue, I got around it by running the below command in MySQL:

UPDATE mailpoet_subscribers SET status = ‘unconfirmed’

I then logged into WP and:

Mailpoet> Subscribers selected all then choose action drop down > resend confirmation email.

Hey folks. Sorry for the late response here.

You do not need to reconfirm all your subscribers. This has been misinterpreted by a lot of other companies, including Mailchimp.

Please read our updated guide on GDPR:
https://beta.docs.mailpoet.com/article/246-gdpr-and-mailpoet

Cheers!

Dear MailPoet team,

Thanks for this guide on GDPR, I have read it and it is very clear, even so I have some doubts, since it seems that it is only based on MailPoet 3 and not on MailPoet 2.8.2

For example:
How to add the link to the privacy policy in the footer of the newsletter. I do not see this as an option in my version of MailPoet.

Meaning of the subscriber status (-1, 0, 1) that is displayed when I export the subscriber list to an EXCEL file. What is the meaning of these numbers? In my version of MailPoet do not appear the status names (subscribed, pending, blocked, cancel) that seems to exist in version 3.

The function of exporting personal data that indicates that you already have in WordPress (WordPress> Tools> Export Personal Data), does not extract any information from the Mailpoet databases, only from the WP users, with the links to the different pages and contents where they have published.

Can you help me with this?
If they are only functions for MailPoet 3, how can I implement them in MailPoet 2.8.2?

Thank in advance & best regards,

Agustin

In the same line of above, questions, I try to export personal data using the new tool of WordPress and not export any MailPoet data that you show in the article.

subscriber’s information (email, personal data and subscription lists)
list of emails a subscriber viewed;
list of links a subscriber clicked.

I have MailPoet 2.8.2 and WordPress 4.9.6

Thanks!!!

Question on Neil’s solution:
will this only change ‘subscribed’ into ‘unconfirmed’? and leave the ‘bounced’ and ‘unsubscribed’ unchanged?
Or will it change them all??

And in answer to the Plugin author:
I have a client who until now never has used the double opt-in… (only verbal consent) so yes I think they should reconfirm!