A few questions about the plugin

  • Resolved lunaticrc

    (@lunaticrc)


    5 years ago

    Hello,

    Firstly, I would like to thank you for your plugin. I appreciate it and will probably buy the premium version in the future.

    I have a few inquiries.
    Firstly, after I upload an image to the website (the option to upload an image currently appears on the second step of the checkout process
    – Checkout page), it sends me back to the first page in which you enter the shipping information.
    Is there a way to prevent this?

    Secondly, after the image is uploaded, the link to access it is “duplicated” (I have seen a user’s post regarding this but could not find a solution no matter what I do). Example:
    https://www.wubbalubbalovelove.com///www.wubbalubbalovelove.com/wp-content/uploads/2020/03/WHO-TWITTER-1.png
    Is there any way to find how to fix this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    @lunaticrc i have tested your website checkout and realized that your checkout page remains the same but transitions are JavaScript based. So actually you are staying on the same page but hiding and displaying the sections. In that case, you need to handle it on your end with JavaScript that if file has been uploaded, you may automatically skip the filled forms.

    Second problem wasn’t found, please check the screenshot. Path/URL is not duplicating the website name with protocol.
    https://prnt.sc/rmdkux

    Thread Starter lunaticrc

    (@lunaticrc)

    Hello and thank you for your reply.
    I appreciate it.
    I will check on the first matter and try to solve it.

    Regarding the second issue, I meant the link that appears in the Woocommerce Orders panel where I as the admin can view the customer’s order.
    In addition to that, I have actually set a custom destination for the images to be uploaded to “/home/customer/www/wubbalubbalovelove.com/public_html/wp-content/uploads/orders” but I see now that it did not change it.

    Do you have any idea?

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Changing the target directory is a premium feature, you will see an image saying premium around that section. Maybe that is the reason you were expecting the URL another way.

Viewing 3 replies - 1 through 3 (of 3 total)
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