A few issues

Hi,

Thanks for using our plugin and reaching out to us. In order to have a closer look, please share the following with us:

• The product feed URL it concerns
• The plugin debug.log URL so we can see how you configured your feed and if it is still updating. This is how you can retrieve it: https://adtribes.io/send-your-debug-log-to-support/
• The product ID for which you get the GTIN warning

Hello,

1. https://luxunique.co.uk/wp-content/uploads/woo-product-feed-pro/xml/11JXK0q6LsQ621Lo6UxBFTVCoOfOovnc.xml

2. https://luxunique.co.uk/wp-content/uploads/woo-product-feed-pro/logs/debug.log

3. 11977

Thank you

Hi,

Thanks for this.

1. You have enabled this plugin setting: https://adtribes.io/update-product-feed-products-changed-new-ones-added/. Try disabling this option.
2. Can you give me an example of a product ID of a variable product for which there are multiple product variations in your feed? I checked your feed and cannot seem to find any?
3. Product ID indeed doesn’t have a GTIN in your feed. I don’t think Google has disapproved this products but just given you a (yellow) notification that it suggests you add a GTIN for it to your feed, correct? In that case Google suspects there is a GTIN available in the market for this product and it would like you to add it to your feed.

Hope this helps?

Hi thanks for the quick reply.

1. I have just checked and that setting is not enabled at my end.
2. 16147 and 16148 are two variations from the same product that are showing
3. Yes it was disapproved now just a warning so should be ok.

Thanks

1. According to your debug.log it was enabled. So just to make sure, in your feed configuration this checkbox need to be “off / disabled”: https://www.dropbox.com/scl/fi/4l9x1joa8ye0vqhyvrpa9/Screenshot-2024-03-17-at-20.10.53.png?rlkey=vpsk68k64e5nj0uvr1x995kl3&dl=0
2. Can you share a screenhot on how this page looks for that variable product? https://www.dropbox.com/scl/fi/6i48n322k015ynfxnpd0x/Screenshot-2024-03-17-at-20.14.23.png?rlkey=q2fi6flp4oq4q8jjqal65io0k&dl=0

1. https://we.tl/t-BemUdLlxqX this is the screenshot of a variable product that isnt loading into the feed.
2. https://we.tl/t-KuF0qOOQkw this is the screenshot of the variable product that has loaded 2 different variations in the feed.

Thanks

Do you think the products arn’t uploading because the default values don’t match a variation as the RAL colour option is set to any on all the products?

“Do you think the products arn’t uploading because the default values don’t match a variation as the RAL colour option is set to any on all the products?” –> yes, exactly. That is why I asked for that screenshot. So you need to make sure that one variation is matching the default settings for all attributes, otherwise the plugin won’t add anything.

Ok i think it will have to be a manual upload else i will have to build out hundreds of variations. Any idea how to remove 16148 from the feed?

Thanks

“Any idea how to remove 16148 from the feed?” –> I am not entirely sure, I haven’t seen a full screenshot of how all those variations of that variable product have been configured.