A Duplicator Pro scheduled backup has failed.

  • Resolved deva

    (@thevappriya)


    1 year, 3 months ago

    “An installer file(s) was found in the WordPress root directory. To archive your data correctly please remove any of these files and try creating your package again.
    Installer file names include

    • /home/nirelohu/www/trawellplan.com/dup-installer
    • /home/nirelohu/www/trawellplan.com/20230828_030020_weekly_trawellplan_b334ae5456e2b1464406_20230828020020_installer-backup.php” – This error message coming for duplicator pro. What is the issue? How can i solve this?
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @thevappriya,

    In order to be able to start eh backup creation, please remove the files and directories mentioned in the error you got:
    /home/nirelohu/www/trawellplan.com/dup-installer
    /home/nirelohu/www/trawellplan.com/20230828_030020_weekly_trawellplan_b334ae5456e2b1464406_20230828020020_installer-backup.php”

    After removing these files, please try to create the backup again.

    Thanks!

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @thevappriya,

    I’m closing this support topic for inactivity. Please don’t hesitate to contact us in a Support Topic if you need any help with Duplicator.

    Thanks! 

Viewing 2 replies - 1 through 2 (of 2 total)
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