A borderline Scam
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I recently signed up for Spocket, only to find out that I was being charged multiple subscription fees. Upon contacting their customer support team, I was extremely disappointed with their lack of willingness to resolve the issue and provide a refund. The team was unhelpful and uncooperative, providing vague and unsatisfactory responses to my concerns.
I attempted to cancel my “free” trial period on the last day of the trial, but I was already charged the $49 fee. I contacted support which claim they have “escalated” the issue and will get back with me 48-72 hours later. After 72 hours no update either directly or via Paypal dispute. To my shock, Spocket changed me another $49 and claims I have now created a second account and that trial has expired. I have now paid Spocket a total of $98 for absolutely nothing. All request for information and refund is
I am now having to cancel my card and update all other services just to avoid spocket changing by account at their leisure. I would NOT recommend this company to anyone. Fair treatment to their customers is not a something this organization cares about.
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