• Resolved nicolar

    (@nickyr)


    Debug Code:?wpstg-NtbdE1Jl-123543

    I’m very new to WordPress and created a staging site. Trying to make room as I was unable install the Divi theme, I deleted all the pages I had created in a different theme (which I uninstalled) as I wanted to start from scratch. I have since increased the PHP values. But now I see there is proper protocol to deleting a staging site (Staging Site / Actions / Delete / including database tables and files). When I go to WP Staging the orange bar is there but there is no staging site to delete? Have I done the wrong thing in just deleting the pages? Do I now need to manually delete database tables? Sorry this is such a basic question. I’m grateful for any help and advice. I’m hoping to install the Divi theme and start all new pages.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Fayyaz

    (@fayyazfayzi)

    Hi @nickyr,

    You need to log in to the production site where you will find the staging site. Follow the instructions at https://wp-staging.com/docs/delete-staging-site/ to delete the staging site.

    You can delete posts, pages, themes, and plugins from the staging site to start from scratch.

    Cheers,
    Fayyaz

    Thread Starter nicolar

    (@nickyr)

    Hi @fayyazfayzi

    Thank you for the link. The issue is when I’m logged in to the production site there isn’t an option to delete the staging site. Under Staging it says “if you transfer this staging site to the production site…” and “if you want to clone this site click on …” There isn’t “your staging site” and there is no database or directory listed or any “Actions” button.

    Thread Starter nicolar

    (@nickyr)

    … also I don’t have access to cPanel, is there any other way for me to access the deleted pages database tables and files? I could ask my client to do in CPanel?

    Plugin Author Rene Hermenau

    (@renehermi)

    I’ve already replied to you via email and closing the ticket here.

    Cheers
    René

Viewing 4 replies - 1 through 4 (of 4 total)
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