_gcl_au Cookie Installed Before Consent is Given

Hello @ejagencia ,

Thank you for reaching out.

I’ve checked your site, and it appears the Google cookie is actually being injected by the Buttonizer plugin, as shown in this screenshot: https://prnt.sc/_ZojTL3Nl2sn.

To resolve this, you should block the Buttonizer script until consent is given. You can do this using the “Block a script, iframe or plugin” feature in our Script Center (Integrations > Script Center). The block configuration should look like this: https://prnt.sc/fBrMQ9Oa8QYO (check the url carefully).

I hope this helps. Let me know if have any further issues.

Thank you @antoiub.

I’ve blocked and deactivated Buttonizer plugin.
Then I clear the cache.
But still can see the “_gcl_au” cookie…

Hello @ejagencia ,

Thanks for pointing that out. After further checking in the browser inspector, it appears that Contact Form 7 is indeed setting the _gcl_au cookie (please see this screenshot). Could you try blocking this in the Script Center as well, and let me know if that resolves the issue?

Thanks in advance!

Hello, thank you for replying.

I added the CF7 URL to the Script Center and even deactivated the plugin but the same cookie it’s still loading…

Hello @ejagencia ,

Could you please reach out to us through our support platform on our site linking this thread in the request?

Thanks!

Done!

Thank you