• Resolved mamafermenta

    (@mamafermenta)


    I see that my site loads the _gcl_au cookie even when the visitor hasn’t accepted the banner. How can this be fixed?

    Thanks

    Jordi

    The page I need help with: [log in to see the link]

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  • Plugin Support antoiub

    (@antoiub)

    Hello @mamafermenta ,

    Thanks for reaching out, and my apologies for the delayed response, as we’re currently handling a backlog of tickets.

    I checked your site, and it seems that Complianz is no longer installed. In cases like this, a specific cookie may be pushed by another plugin or possibly by the theme if it has tracking capabilities. Unfortunately, I’m unable to continue troubleshooting without being able to investigate further.

    Regards.

    Thread Starter mamafermenta

    (@mamafermenta)

    I reinstalled it, look again

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