• Resolved ziga108

    (@ziga108)


    Hi, Complianz – GDPR/CCPA is a great plugin but I have one issue.
    So plugin block Google analytics cookies if user doesn’t agree with cookies (this is OK), but Facebook pixel cookie (_fbp) is allways loaded before user agree with cookies.
    Why?
    I added pixel code manualy in head section.
    I also paste pixel code under “Scripts to add services, for example, Facebook Pixel, Hotjar, etcetera.”
    But it’ doesn’t work.
    Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @ziga108

    Can you try removing the manually added FB pixel code + <noscript> code for the Pixel? So, only leave the FB Pixel script in the Complianz Script center activated.

    My assumption is that the FB Pixel fires without consent
    because of the <noscript> part of the code that was manually added in the head section.

    Let me know if that works.
    Kind regards,
    Jarno

Viewing 1 replies (of 1 total)
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