Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    There are a few reasons that could explain why Jetpack considered your site down while it was in fact accessible when you visited it. The most likely explanation is that your site was up, but loaded too slowly. If Jetpack’s Monitoring agent can’t load your site’s home page in less than 10 seconds, it considers it down and sends an email.

    It could also be because your hosting provider blocked our monitoring agent from accessing your site.

    You can read more about it here:
    https://jetpack.me/support/monitor/#site-down

    I hope this helps.

    Thread Starter SpiderKenny

    (@spiderkenny)

    Well, when I checked the site didn’t load slowly.

    In that case, can I make a “feature request” to throttle back on the announcements, using some criteria or changing the site down message to “site slow” if it does resolve after 10 seconds?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    when I checked the site didn’t load slowly.

    When Jetpack’s Monitoring agent notices that your site is down (or can’t be loaded in less than 10 seconds), it tries to load your site again twice from that location. If that fails too, it tries again from 2 other locations on 2 different continents, with timeouts of 20 seconds this time. If these 2 fail, we consider the site as down and send you an email a few minutes later.

    We can consequently confirm that your site was too slow to load before we send out the email.

    can I make a “feature request” to throttle back on the announcements

    The problem here is that your site kept coming back up. If your site had stayed down the entire time, we wouldn’t have sent that many emails.

    We could opt to stop sending emails if we’ve already sent 10 in the last 2 hours for example, but Jetpack Monitor then wouldn’t really be warning you about every downtime on your site.

    changing the site down message to “site slow” if it does resolve after 10 seconds?

    One could argue that if your site takes more than 10 seconds to load, a lot of your readers might have closed that tab and moved on to another site already. You’d consequently need to address that problem as well.

    Thread Starter SpiderKenny

    (@spiderkenny)

    We can consequently confirm that your site was too slow to load before we send out the email.

    It seems that is a pretty good set of tests, it just seems odd that I get dozens of reports in one day, but whenever I checked the site, it was performing well.

    There have been no reports from JetPack today, however. Which is nice.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    I ran a few tests, and your site seems to be really slow at times (up to 30 seconds to load in some cases):
    https://i.wpne.ws/awmf

    You might consequently receive more notices in the future.

    It might be worth making a few tests on your own, maybe add a caching plugin and see if you can remove a few things to speed things up a bit.

    I hope this helps.

    Thread Starter SpiderKenny

    (@spiderkenny)

    Thanks for that. That is very helpful.

    What did you use for testing the site load times?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    I used wbench for that quick test (ref), but you could use just about any other performance tools out there. A small Google search should help.

    Google itself has a guide and some tools that could help you here:
    https://developers.google.com/speed/pagespeed/insights/

Viewing 7 replies - 1 through 7 (of 7 total)
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