70% awesome UX -almost there.

  • 2 item: 1 technical and 1 UX

    1. The Technical
    The redirects that your app installs to go to wp-admin pages are broken links.
    This is the one form the file extension:
    /wp-admin/?page=wpem&step=startpage says:
    Sorry, you are not allowed to access this page.
    It also happened after I tried to upload the file extension plugin on the new site,
    didn’t catch that URL as I was too frustrated with your process to do your
    troubleshooting documentation for you. (yes I am a Web App developer)

    2. The Bad UX
    If you know most users are going to run into file upload size issues why don’t you
    just include the file extension plugin with eh initial plugin and do your users a
    huge time wasting favor?

    Thanks,
    ~N

Viewing 1 replies (of 1 total)
  • Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Thank you for taking the time to give us feedback.

    About the issue you have with the redirect, are you using any user role plugin?
    Could you contact us at support at servmask.com?

    • This reply was modified 5 years, 11 months ago by Pim J. Iliev.
Viewing 1 replies (of 1 total)
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