7 delivery_departure_zip_code

  • Resolved nunofcaetano

    (@nunofcaetano)


    1 year, 5 months ago

    Hi everyone,

    I am in the first sales of my new web store through WooCommerce and I got this error when trying to generate an invoice: 7 delivery_departure_zip_code. I have WooCommerce integrated with an online ERP called Moloni. When I try to create the invoice, apparently the zip code field has the city attached, but to generate the invoice it just accepts the zip code numbers (ex. 1700-051) and not “1700-051 Lisbon”, as it appears to assume.

    The guys from the ERP support told me it’s a WooCommerce settings issue, but I can’t find the way to fix the problem.

    Can anyone give me a hand on this, please? Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello,

    I am not familiar with Moloni, for better assistance can you provide the exact steps made on your site to generate the invoice?

    Can you please share a copy of your System Status Report, found under WooCommerce > Status, on your site? That might provide us more information about your configuration.

    Can you check if there is any fatal error log found under WooCommerce > System Status > Logs on your site?

    We’ll look forward to hearing from you.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘7 delivery_departure_zip_code’ is closed to new replies.