• Resolved hilvie

    (@hilvie)


    Hi!

    Just updated my website and version 7.8.1 breaks the website.

    This is the error:

    Er heeft zich een kritieke fout voorgedaan op deze site. Controleer je site beheerder e-mail inbox voor instructies.

    How can we fix it?

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Support Femi

    (@femiyb)

    Hello @hilvie

    Thanks for reaching out to us. We will look into this and let you know if there’s any issue with update.

    While we do this, could you try the following?

    • Perform a full conflict test to rule out eventual issues with the theme or a different plugin. We recommend temporarily activating the default theme Storefront and disabling all other plugins except for?WooCommerce and?Mollie Payments for WooCommerce to see if the behavior persists.
      Here’s a guide that explains the steps in more detail: How to test for conflicts
    • If the issue persists, please let us know and try downgrading to the previous version.

    Regards,
    Femi.

    Same here.

    2024/10/08 09:13:20 [error] 118185#118185: *913675 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: Class “Mollie_WC_Plugin” not found in /www/account_name/public/wp-content/plugins/upstroke-woocommerce-one-click-upsell-mollie/class-wfocu-mollie-compat.php:22

    Stack trace:

    #0 /www/account_name/public/wp-content/plugins/upstroke-woocommerce-one-click-upsell-mollie/upstroke-woocommerce-one-click-upsell-mollie.php(161): WFOCU_Mollie_Compat::get_plugin_id(NULL)
    #1 /www/account_name/public/wp-includes/class-wp-hook.php(324): Upstroke_Mollie_Compatibility->{closure}(”)
    #2 /www/account_name/public/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
    #3 /www/account_name/public/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #4 /www/account_name/public/wp-settings.php(700): do_action(‘init’)
    #5 /www/account_name/public/wp-config.php(110): require_once(‘/www/derooijfot…’)

    Thread Starter hilvie

    (@hilvie)

    Thanks for your reply @femiyb

    I downgraded to the 7.8.0 version. And now the website and payments are working as it should.

    Plugin Support Femi

    (@femiyb)

    Hello @hilvie

    Thanks for confirming that. Could you please share the complete error log in the initial error email you received? We need this to understand the issue you encountered. Could you also please confirm if you tried conflict testing as instructed?

    Regards,
    Femi

    Plugin Support Femi

    (@femiyb)

    Hello @rickonline_nl

    I need a bit more clarification to understand your issue.

    The error log you have shared mentions the upstroke-woocommerce-one-click-upsell-mollie plugin and not the Mollie Payments for WooCommerce plugin. Could you please confirm which plugin you’re experiencing the issue with? If you’re unsure, performing conflict testing could help identify the root cause of the problem.

    Regards,
    Femi.

    I apologize. You’re right. It seems I’m barking at the wrong tree. ??

    Thread Starter hilvie

    (@hilvie)

    @femiyb where can i find it?

    Plugin Support Femi

    (@femiyb)

    Hello @hilvie

    The email would have been sent when this fatal error occurred to the admin email addres that is connected to your WordPress site.

    Thread Starter hilvie

    (@hilvie)

    Hi @femiyb

    I checked every mailbox 3 times, but the mail is gone..

    Plugin Support Femi

    (@femiyb)

    Alright @hilvie

    Could you please confirm if the issue persist when you update to the latest version 7.8.2?

    Regards,
    Femi.

    Thread Starter hilvie

    (@hilvie)

    @femiyb just updated to 7.8.2 and the website is still working.

    Thanks for the update.

    Plugin Support Femi

    (@femiyb)

    Hi @hilvie

    I’m glad to her this issue is resolved for you.

    Regards,
    Femi.

Viewing 12 replies - 1 through 12 (of 12 total)
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