5GB cannot be uploaded to S3 service

  • Resolved simon929

    (@simon929)


    4 years, 2 months ago

    The environment running BackWPup plugin is as follows:

    WordPress version: 5.4.4
    BackWPup version: 3.8.0
    PHP version: 7.3.26
    MySQL version: 10.3.27-MariaDB

    [27-Jan-2021 06:54:50] 119359 Files with 10.85 GB in Archive.
    [27-Jan-2021 06:54:53] 1. Trying to send backup file to S3 Service …
    [27-Jan-2021 06:54:54] Connected to S3 Bucket “XXXXXX” in ap-northeast-1
    [27-Jan-2021 06:54:54] Checking for not aborted multipart Uploads …
    [27-Jan-2021 06:54:54] Starting upload to S3 Service …
    [27-Jan-2021 07:01:13] ERROR: Cannot transfer backup to S3! (0)
    [27-Jan-2021 07:01:13] ERROR: Job has ended with errors in 14469 seconds. You must resolve the errors for correct execution.

    Only backup data is uploaded up to 4.88 GB.

    I need your help.
    Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    Hello @simon929
    Could you please help me try to install this version instead?
    https://www.dropbox.com/s/xa55j1uq4whhzxj/backwpup-s3memleak.zip?dl=0
    Thank you!

    Plugin Support happyAnt

    (@duongcuong96)

    Also, is the issue happen only with the S3 destination? did you try other ones?

    Thread Starter simon929

    (@simon929)

    Hello.

    I never try to the other destination.

    I’ve replaced it with the new one that you gave me.
    It can be uploaded over 5GB, but still didn’t upload completely.

    These are the log messages partially in the end.

    [05-Feb-2021 03:02:13] 1. Trying to create backup archive …
    [05-Feb-2021 03:02:13] Compressing files as ZipArchive. Please be patient, this may take a moment.
    [05-Feb-2021 06:33:11] Backup archive created.
    [05-Feb-2021 06:33:12] Archive size is 8.15 GB.
    [05-Feb-2021 06:33:12] 118785 Files with 9.34 GB in Archive.
    [05-Feb-2021 06:33:13] 1. Trying to send backup file to S3 Service …
    [05-Feb-2021 06:33:14] Connected to S3 Bucket “diditutor-whm-backups” in ap-northeast-1
    [05-Feb-2021 06:33:14] Checking for not aborted multipart Uploads …
    [05-Feb-2021 06:33:14] Starting upload to S3 Service …
    [05-Feb-2021 06:39:27] ERROR: Cannot transfer backup to S3! (0)
    [05-Feb-2021 06:39:28] ERROR: Job has ended with errors in 13160 seconds. You must resolve the errors for correct execution

    When I check, the uploaded file is 8.15GB.
    So, it seems like [05-Feb-2021 06:33:12] Archive size is 8.15 GB. is successfully uploaded, but the followings are not successfully uploaded.

    Can you check this issue for me?

    Looking forward to your reply.

    Great thanks!

    Thread Starter simon929

    (@simon929)

    also when I check on AWS,

    Only 4.9GB backups are stored.
    https://prnt.sc/ycd731

    Thread Starter simon929

    (@simon929)

    Can you help me?

    Plugin Support happyAnt

    (@duongcuong96)

    @simon929
    sorry I did not at work last few weeks.
    so did you check the file directly on AWS? all files got uploaded correctly there?
    Thank you!

    Michael

    (@nikonratm)

    Problem still exists. The version you linked to is an older version? 3.7.1? Cant we solve this once and for all…

    Plugin Support happyAnt

    (@duongcuong96)

    @simon929
    since we haven’t heard back from you, I’m going to mark it as resolved.
    If you’re still having problems, feel free to let us know ??

    @nikonratm
    The path is applied to the next 3.8.1 update ^^

Viewing 8 replies - 1 through 8 (of 8 total)
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