504 Errors Upon Form Submission

  • Resolved devant

    (@dantnan)


    5 years ago

    Our FF set-up had been working perfectly until the client migrated the site that we developed from one of their servers to another … Now – when the forms are submitted – they time-out / return a 504 error.

    While the 504 typically indicates a server-side issue – rather than something within our FF / WP development – we’re just wondering if you’re familiar with this situation and perhaps put us on the right track toward finding a solution.

    Any help would be appreciated!

    Thank You

    PS: We are using the Pro version and tried to submit a ticket on your site but getting a spam error there. https://formidableforms.com/new-topic/

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • formidablematthew

    (@formidablematthew)

    Hi @dantnan,

    I’m sorry that you had trouble submitting the form, could you tell me what spam message you received?

    As for the 504 error, this sounds like it could potentially be a plugin or theme conflict, or if something went wrong during the migrate, it could be a database corruption.

    Please email us at [email protected] to continue this support thread.

Viewing 1 replies (of 1 total)
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