504 error

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support emermatomo

    (@emermatomo)

    Hello@ole_wilkenburg Can you please send us a copy of your system check report by following this guide so we can investigate further?

    Plugin Support emermatomo

    (@emermatomo)

    Hey @ole_wilkenburg . Have you already had a look at our last comment or maybe any question about it?

    Plugin Support emermatomo

    (@emermatomo)

    Hi?@ole_wilkenburg I assume that it worked since it’s been 2 weeks and will therefore mark the issue for now as resolved. If something is not working feel free to leave a comment and we continue following up.

    Thread Starter ole_wilkenburg

    (@ole_wilkenburg)

    It’s unfortunately not possible to load the system check report! As soon as Matomo is activated I have a 504 error and can’t access backend…
    On 3 different websites

    Plugin Support emermatomo

    (@emermatomo)

    Hello @ole_wilkenburg while getting th error 504, can you please check any errors in your php error log. There probably will be something in there that will help us identify what’s causing the issue. Looking forward to your response.

    Plugin Support emermatomo

    (@emermatomo)

    Hi?again @ole_wilkenburg As we didn’t receive a response after 1 week, we’re marking this issue as resolved. If the issue is still on going, feel free to leave a comment and we’d be right here ready to help.

Viewing 6 replies - 1 through 6 (of 6 total)
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