504 Bad Gateway – Small File

  • Resolved glennrcarter

    (@glennrcarter)


    2 years, 9 months ago

    Hi,

    I’ve successfully used this plugin before to add 500 – 1000 users to a site, but I’m now getting a 504 bad gateway message when trying to add 130 users to the same site (having deleted the previous users).

    The server supplier is coming back with this message:

    PHP Fatal error: Maximum execution time of 180 seconds exceeded in /var/www/vhosts/thisisadomain.com/httpdocs/wp/wp-includes/class-phpass.php

    While it looks as though some of users are adding, I haven’t got all of them, and as the page redirects to a 504 page, I can’t download the log file to see which are missing and why.

    Any advice would be welcomed!

Viewing 1 replies (of 1 total)
  • Plugin Contributor Andrew Lima

    (@andrewza)

    Hi @glennrcarter

    You would need to increase the execution time in your server settings. 180 is plenty enough but depending on what data you’re importing (in terms of custom fields etc) it may take a bit of time to process.

    Have you managed to make any progress here? Could you try increments of 50 users at a time?

Viewing 1 replies (of 1 total)
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