503 error when updating WooCommerce

  • Resolved fotinos

    (@fotinos)


    4 years, 3 months ago

    Hi!

    I just updated WooCommerce to the latest version and got an “Update failed / 503 error” on the WordPress plugins page under WooCommerce. It disappeared after reloading the page. Here’s the error:

    – – –

    Update failed: <!DOCTYPE HTML PUBLIC “-//W3C//DTD HTML 4.01//EN” “https://www.w3.org/TR/html4/strict.dtd”&gt; Request Error html { -moz-osx-font-smoothing: grayscale; -webkit-font-smoothing: antialiased; } body { margin: 0; font-family: “Lato”, Helvetica, Arial, sans-serif; min-width: 320px; } .layout { display: flex; width: 100%; height: 100vh; min-height: 400px; } .layout__content { display: flex; flex: 12; justify-content: center; align-items: center; padding-bottom: 12.5vh; } .kitchensink { max-width: 850px; width: 90%; } div { width: 600px; margin: 0 auto; text-align: center; color: #262727; } h1 { font-size: 42px; font-weight: 900; letter-spacing: 0.02em; margin-top: 0; margin-bottom: 12px; color: #EF4E65; } @media (max-width: 500px) { h1 { font-size: 32px; font-weight: 900; letter-spacing: 0.02em; margin-top: 0; margin-bottom: 12px; } } p { margin-top: 0; font-size: 18px; margin-bottom: 30px; line-height: 1.5; max-width: 36em; margin: 0 auto; } a, a:visited { color: #50C6DB; text-decoration: none; } a:hover, a:active, a:focus { color: #3B91A1; } .error-code { line-height: 20px; position: relative; border: 4px solid currentColor; color: #EF4E65; border-radius: 0.1em; padding: 0.5em; display: inline-block; font-size: 42px; font-weight: 900; margin-bottom: 20px; } .error-code::after { content: “!”; display: block; width: 32px; height: 32px; font-size: 18px; line-height: 32px; background: #EF4E65; color: white; font-weight: 900; border-radius: 100%; position: absolute; top: -20px; right: -20px; } hr { margin: 30px 0; border: 0; background: #e7e7e7; width: 100%; height: 1px; } 503 Request Error The page you requested generated a server error and could not be processed. You might try refreshing the page. If you continue to get this message, you should contact the site owner. <!– ECFWF503 –>

    – – –

    I checked the status of WooCommerce and it seems to be all fine and the plugin seems to actually have been updated. I talked to my host and we bumped PHP timeout from 30 to 60 seconds.

    Does that make sense given the error?

    Why does the error say “Update failed” even thought the plugin has been updated?

    Thank you in advance.

    Best,

    • This topic was modified 4 years, 3 months ago by fotinos.
Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey @fotinos,

    That is an interesting situation. It could have been that the request was made at precisely the wrong moment when something was temporarily not working. Updates from www.remarpro.com typically happen without issue, but sometimes there can be a temporary server problem that affects an update or download.

    Since the update did complete successfully, that likely means that everything is good. Getting the host to increase the PHP timeout up to 60 seconds is a good move. If you do run into any other trouble, please let us know.

    Thanks!

    Plugin Support wpnomad a11n

    (@wpnomad)

    Hi @fotinos ,

    I hope you found the previous reply helpful. We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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