503 Error: subscription page

  • Resolved hessi2

    (@hessi2)


    2 years, 9 months ago

    Hi folks,

    I use the subscribe-to-comments-reloaded plugin. When a user clicks on the confirmation link in the mail, he gets error 503.
    If I deactivate all security functions, the mail subscription page can be accessed.
    What do I need to set so that users can subscribe again?

    Regards
    Michael

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support vupdraft

    (@vupdraft)

    Are you using CloudFlare?

    Thread Starter hessi2

    (@hessi2)

    No.
    Edit: Error 403
    My fault, sorry.

    • This reply was modified 2 years, 9 months ago by hessi2.
    Plugin Support vupdraft

    (@vupdraft)

    The 503 error essentially means “service unavailable”, which might be caused by the extra load from the security plugin.

    What version of PHP are you using?

    Do you have the opcache PHP module active?

    What are the values of your PHP settings memory_limit and max_execution_time?

    Thread Starter hessi2

    (@hessi2)

    Hey Buddy,

    thanks for the reply, But I edited my last posting: It’s only a 403 (forbidden). I guess, a simple problem for you.

    Regards
    Michael

    Plugin Support vupdraft

    (@vupdraft)

    The 403 forbidden error is normally caused by one of the features which uses .htaccess directives. For example, the firewall rules, the blacklisting feature or the white list feature in the brute force menu.

    If you go to the AIOWPS “Settings” menu, you can “Disable All Firewall Rules” This will clear all the firewall rules from your .htaccess file. Can you disable them and then re-enable them one by one until you find the offending feature.

    Can you let us know which feature is generating the error message?

Viewing 5 replies - 1 through 5 (of 5 total)
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