503 error after update

Hello !

As you’re the first one to have such issue, I assume it was the update download that went wrong…

To fix it, just access your server (via ftp or ssh) and remove the following files in you WP install :

• the wp-content/plugins/apcu-manager directory (all its content and the directory itself)
• the wp-content/object-cache.php file if it exists

After that, when you are able to login in your WP admin, you can reinstall the plugin if needed.

Thanks for your quick response.

Well, I deleted the plugin via filezilla as I was not able to login in admin.

After deleting everything was ok. So, I reinstalled as you suggested, but again the 503 error pops up.

Glad you have a solution to restart your server.

Nevertheless, that’s very strange the issue came back after reinstalling it.
Do you have access to your php errors log file? I’m very curious about…

Yes strange, I deleted it again, so that at least the error is gone.

Sure I would like to provide php error file, but where do I find this file?

I don’t know, it is very specific for each hosting company.

The file may be named something like php_error.log…

Ok, I will look at Hosting admin, just a mom, pls

Ok, I found it, but i dont have it as a file. So I made a screenshot and saved as jpeg. I cant upload the jpeg here. Do you have an email?

Yes! You can send it to [email protected]

Thanks a lot ??

sent out ??

• This reply was modified 2 years, 1 month ago by liofer712.

Just saw it ??

Unfortunately, it doesn’t help. It’s the Apache log file not the php one… ??

Maybe do you have a php error log file at the root of you website?

I found something in root, you got mail ??

Ahah. Thank you. This is still not the right file…

I’m sorry.

well, I dont know how this file need to look like. This is why its difficult for me to find it. Maybe you have an example, so I can see? ??

Here is a sample :

Hi Pierre, I just cant find the error log file, so I will need to contact hoster on monday. ??