503 error

Hi there,

Thanks for reaching out.

I understand that you are getting a 503 error message when you try to access the Analytics overview and marketing page.

This kind of problem is usually caused by a conflict with your theme or with another plugin.
?
The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

If that doesn’t help, please go to WooCommerce > Status > Logs and see if there us any recent error logs available?

Also, It will be great if you could share your current System Status Report. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

Best,

### WordPress Environment ###

WordPress address (URL): https://www.classycare.dk
Site address (URL): https://www.classycare.dk
WC Version: 6.5.1
REST API Version: ? 6.5.1
WC Blocks Version: ? 7.4.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ?
Language: da_DK
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.29
PHP Post Max Size: 1 GB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 5.7.37-40-log
Max Upload Size: 1 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.5.1
WC Database Prefix: wp_
Total databasest?rrelse: 86.92MB
Database datast?rrelse: 58.78MB
Database indexst?rrelse: 28.14MB
wp_woocommerce_sessions: Data: 2.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 1.52MB + Index: 0.22MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 7.52MB + Index: 5.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 4.52MB + Index: 2.08MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
wp_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_cff_facebook_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_cff_feeds: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_cff_feed_caches: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_cff_sources: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_cmplz_cookiebanners: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cmplz_cookies: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_cmplz_services: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 3.52MB + Index: 1.20MB + Engine InnoDB
wp_lhr_log: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 2.41MB + Index: 0.16MB + Engine InnoDB
wp_pimwick_gift_card: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pimwick_gift_card_activity: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_postmeta: Data: 17.55MB + Index: 12.06MB + Engine InnoDB
wp_posts: Data: 5.52MB + Index: 0.59MB + Engine InnoDB
wp_sbi_feeds: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_sbi_feed_caches: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_posts: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
wp_sbi_sources: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_stock_log: Data: 0.28MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.14MB + Index: 0.13MB + Engine InnoDB
wp_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.16MB + Index: 0.09MB + Engine InnoDB
wp_term_taxonomy: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wp_usermeta: Data: 1.52MB + Index: 0.39MB + Engine InnoDB
wp_users: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 1.52MB + Index: 0.45MB + Engine InnoDB
wp_wc_order_stats: Data: 0.22MB + Index: 0.20MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_gpf_google_taxonomy: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcwl: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_indexable: Data: 1.52MB + Index: 0.59MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.22MB + Index: 0.14MB + Engine InnoDB

### Post Type Counts ###

attachment: 767
blocks: 10
customize_changeset: 3
cwginstocknotifier: 263
nav_menu_item: 65
oembed_cache: 8
page: 95
post: 3
product: 302
product_variation: 6
revision: 559
shop_coupon: 28
shop_order: 2079
wp_global_styles: 1
wpcf7_contact_form: 5

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (34) ###

Amount Left for Free Shipping for WooCommerce: af WPFactory – 2.1.7
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: af codewoogeek – 2.7
Checkout Field Editor and Manager for WooCommerce: af Acowebs – 2.1.22
Complianz | GDPR/CCPA cookie samtykke: af Really Simple Plugins – 6.1.6.1
Contact Form 7: af Takayuki Miyoshi – 5.5.6
Cost of Goods for WooCommerce: af WPFactory – 2.5.6
Smash Balloon Custom Facebook Feed: af Smash Balloon – 4.1.3
Customer Reviews for WooCommerce: af CusRev – 4.38
Debug Bar: af wordpressdotorg – 1.1.3
Decorator - WooCommerce Email Customizer: af WebToffee – 1.2.0
Facebook for WooCommerce: af Facebook – 2.6.13
Getsitecontrol popups: af getsitecontrol – 3.0.0
Smash Balloon Instagram Feed: af Smash Balloon – 6.0.5
Log HTTP Requests: af FacetWP
LLC – 1.3.1

Mailchimp for WooCommerce: af Mailchimp – 2.6.2
Nextend Social Login: af Nextendweb – 3.1.4
Shipmondo til WooCommerce: af Shipmondo – 4.1.0
Points and Rewards for WooCommerce: af WP Swings – 1.2.6
PW WooCommerce Gift Cards Pro: af Pimwick
LLC – 1.306

Really Simple SSL: af Really Simple Plugins – 5.3.2
Trustpilot-reviews: af Trustpilot – 2.5.901
UpdraftPlus - Backup/Restore: af UpdraftPlus.Com
DavidAnderson – 1.22.12

ViaBill - WooCommerce: af ViaBill – 1.1.17
WPC Product Bundles for WooCommerce: af WPClever – 6.2.0
Woo Product Category Discount: af WooExtend – 4.2
Product Feed PRO for WooCommerce: af AdTribes.io – 11.5.6
Pixel Manager for WooCommerce: af SweetCode – 1.17.2
WooCommerce Google Analytics Integration: af WooCommerce – 1.5.9
WooCommerce Google Product Feed: af Ademti Software Ltd. – 9.6.5
WooCommerce QuickPay: af Perfect Solution – 6.6.0
Stock Manager for WooCommerce: af StoreApps – 2.8.3
WooCommerce: af Automattic – 6.5.1
Yoast SEO: af Team Yoast – 18.8
YITH WooCommerce Wishlist: af YITH – 3.8.0

### Inactive Plugins (1) ###

WP Snow Effect: af WPManiax – 1.1.15

### Settings ###

API Enabled: ?
Force SSL: –
Currency: DKK (DKK)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop basisside: #57 - /shop/
Kurv: #56 - /cart/
Checkout: #55 - /checkout/
Min konto: #54 - /my-account/
Vilk?r og betingelser: #668 - /handelsbetingelser/

### Theme ###

Name: Flatsome Child
Version: 3.0
Author URL: 
Child Theme: ?
Parent Theme Name: Flatsome
Parent Theme Version: 3.15.5
Parent Theme Author URL: https://www.uxthemes.com/
WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php

### WooCommerce Google Product Feed options ###

Google merchant centre product feed: Enabled
Google merchant centre product review feed: -
Bing merchant centre feed: -
Google merchant centre local product inventory feed: -
Google merchant centre local products feed (legacy): -
Google merchant centre product inventory feed (legacy): -
Include variations in feed: Enabled
Send "item group ID": Enabled
Expanded schema markup: -
Debug key: 242dd67d-d638-4b02-8a0d-6df4c8a99eb3

### WooCommerce Google Product Feed fields ###

Title: Pre-populates from product product_title.
Product description: Main product description (full preferred) plus variation description
Availability: Defaults to "in stock".
Condition: 
Brand: Pre-populates from product_cat taxonomy.
Manufacturer Part Number (MPN): 
Product Type: Pre-populates from product_cat taxonomy.
Google Product Category: 
Global Trade Item Number (GTIN): Pre-populates from product sku.
Colour: 
Size: 
Size system: Defaults to "EU".
Identifier exists flag: 
Custom label 1: Pre-populates from product_cat taxonomy.
Custom label 2: Pre-populates from product_cat taxonomy.

### Action Scheduler ###

Annulleret: 2
Oldest: 2022-04-26 09:04:25 +0200
Newest: 2022-04-27 11:40:13 +0200

Gennemf?rt: 9.416
Oldest: 2022-04-15 18:21:05 +0200
Newest: 2022-05-16 18:13:18 +0200

Igangv?rende: 2
Oldest: 2022-05-16 18:18:18 +0200
Newest: 2022-05-17 16:54:37 +0200

### Status report information ###

Generated at: 2022-05-16 18:18:17 +02:00

The issue was Google Product Feed from Woocommerce.

Hi @izabelbatho

Thanks for your message!

The issue was Google Product Feed from Woocommerce.

Glad to know the problem is now resolved.

If you are using this extension: https://woocommerce.com/products/google-product-feed/ from our marketplace it is important to note that you are running an outdated version of the plugin:

WooCommerce Google Product Feed: af Ademti Software Ltd. – 9.6.5

I’d recommend updating this to the latest version: 2022.03.23 - version 10.6.0 to ensure this is not a compatibility issue. There have been several updates posted since 9.6.5.

If you have any questions, please let me know.

We haven’t heard back from you in a while, so I’m going to mark this as resolved.

Please let us know if you need anything else.