502 Proxy Error

  • Resolved Tarissa

    (@tarissa)


    1 year, 10 months ago

    Hi! I’m having trouble logging in to my WordPress website. When I try to login, it says this:

    “Proxy Error
    The proxy server received an invalid response from an upstream server.
    The proxy server could not handle the request

    Reason: Error reading from remote server”

    What should I do about this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @tarissa

    An issue typically causes this error message with the server that your website is hosted on. The server may be experiencing a temporary outage or a configuration issue, causing this error to be displayed.

    If you are experiencing this issue, there are a few steps you can take to try and resolve it:

    1. Wait and try again: The issue may be temporary, so waiting a little while and reaccessing the site may resolve the problem.

    2. Contact your hosting provider: Reach out to your hosting provider and ask if they are aware of any issues with their servers. They should be able to tell you if there is a problem and when it is expected to be resolved.

    3. Clear your browser cache: Sometimes, clearing your browser cache can resolve website access issues. To clear your cache, follow the instructions for your specific browser.

    4. Check for plugin conflicts: A plugin on your WordPress site may be causing this issue. Try deactivating all of your plugins and then reactivating them one at a time to see if the issue is resolved.

    I hope this helps you resolve the issue quickly!

    Moderator Yui

    (@fierevere)

    永子

    Please contact your webhosting support,
    502 is an error communicating between your web server frontend software and (PHP) backend, when backend is not responding for some reason.

    Thread Starter Tarissa

    (@tarissa)

    Thanks so much! I did contact my hosting support, and they said there was nothing wrong. Turns out, I just had to give it some more time and it came around. ??

Viewing 3 replies - 1 through 3 (of 3 total)
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