502 Error in search

  • Resolved lwolf

    (@lwolf)


    5 years, 9 months ago

    I have been using this plugin (the free version) in my password-protected website without any issues and it works great. I added a button color “Red” in the sdm_wp_styles.css which is working fine. I also use a search plugin called Search Everything. Recently I added a document with the name “RAD”. When I search for rad, I get a 502 error – “The page request was canceled because it took too long to complete”. This also happens when I search for “Red” and “Rid” but not “Rod”. When I search for other words that are not found, I get the normal plugin page for no results.

    I tried to fix this by adding Red into the button color function list “function sdm_get_download_button_colors” in the sdm-utility-functions.php file, but that didn’t help. The problem is in sdm because I turned off all the plugins and everything else worked perfectly until sdm was re-activated (the search finds “rad” without any issue).

    Please advise.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello,

    Thanks for reaching out to us.

    Can you please let us know what you mean by SDM? Is this a plugin you are using? Also, this does not seem to be related to our plugin.

    Thread Starter lwolf

    (@lwolf)

    Hello Harish – thank you for your reply. I think this is not an issue, so please disregard.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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