502 bad gateway error

  • Resolved alexsina

    (@alexsina)


    5 years, 2 months ago

    Hello,

    On multisite, it always caused 502 bad gateway errors, in this case, I can not access both backend and frontend, and I enabled debug, and find some information for your check:
    https://prntscr.com/ql3xbf

    Only these plugin are activated:

    Classic Editor
    Network Active | Rollback
    Enables the WordPress classic editor and the old-style Edit Post screen with TinyMCE, Meta Boxes, etc. Supports the older plugins that extend this screen.
    Version 1.5 | By WordPress Contributors | View details

    Nginx Helper
    Network Active | Rollback
    Cleans nginx’s fastcgi/proxy cache or redis-cache whenever a post is edited/published. Also does few more things.
    Version 2.1.0 | By rtCamp | View details

    Post SMTP
    Donate | Settings | Visit us | Deactivate | Rollback
    Email not reliable? Post SMTP is the first and only WordPress SMTP plugin to implement OAuth 2.0 for Gmail, Hotmail and Yahoo Mail. Setup is a breeze with the Configuration Wizard and integrated Port Tester. Enjoy worry-free delivery even if your password changes!
    Version 2.0.6 | By Yehuda Hassine | View details

    Redis Object Cache
    Network Active | Rollback
    A persistent object cache backend powered by Redis. Supports Predis, PhpRedis, HHVM, replication, clustering and WP-CLI.
    Version 1.5.5 | By Till Krüss | View details

    WooCommerce
    Settings | Deactivate | Rollback
    An eCommerce toolkit that helps you sell anything. Beautifully.
    Version 3.8.1 | By Automattic | View details | Docs | API docs | Premium support

    Woocommerce Shipping Packages
    Deactivate | Rollback
    Groups products in the cart into packages, so they can be shipped with different shipping methods.
    Version 1.0.12 | By OneTeamSoftware | View details

    WP Rollback
    Network Active | Rollback
    Rollback (or forward) any www.remarpro.com plugin or theme like a boss.
    Version 1.7.0 | By Impress.org | View details

    Here is the server information:

    `
    ### WordPress Environment ###

    WC Version: 3.8.1
    REST API Version: ? 1.0.2
    Log Directory Writable: ?
    WP Version: 5.3.2
    WP Multisite: ?
    WP Memory Limit: 256 MB
    WP Debug Mode: ?
    WP Cron: ?
    Language: en_US
    External object cache: ?

    ### Server Environment ###

    Server Info: nginx/1.16.1
    PHP Version: 7.3.13-1+ubuntu18.04.1+deb.sury.org+1
    PHP Post Max Size: 100 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 20000
    cURL Version: 7.58.0
    OpenSSL/1.1.1

    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.21-MariaDB-1:10.3.21+maria~bionic-log
    Max Upload Size: 1 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    Thanks

    • This topic was modified 5 years, 2 months ago by alexsina.
    • This topic was modified 5 years, 2 months ago by alexsina.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author oneteamsoftware

    (@oneteamsoftware)

    Thanks for the information. I’ll look into the fix at the end of this week.

    In the mean time are you able to check you have strict mode set anywhere?

    Plugin Author oneteamsoftware

    (@oneteamsoftware)

    Please try updating plugin to version 1.0.13 and let me know if it will work as expected for you or has any other issues.

    Plugin Author oneteamsoftware

    (@oneteamsoftware)

    Never heard back, assume it has been resolved

Viewing 3 replies - 1 through 3 (of 3 total)
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