500 status code for “POST /sites/217024249/publicize-connections/new”

Me too! Seems a few of us have the same issue

@ahmadarianbrw Jetpack is not connected to your site because it cannot access the site’s XML-RPC file. That is why you’re seeing that error message when trying to use Jetpack Social.

Since your site returns a 520 error for the XML-RPC page, I recommend checking the following:

1. Can you see the xmlrpc.php file at the root of your WordPress installation when accessing your site via FTP? If you don’t, then please try re-installing WordPress. You can do this by going to the Dashboard -> Upgrades page, then click the “Reinstall” button.
2. Do you use any security plugins that may block access to this file? If so, could you try to disable them? You might also want to check your site’s .htaccess file for any rules that might be blocking access to the xmlrpc.php file.
3. Does your hosting provider block access to this file? If you don’t find any plugin that may block access to the file on your site, I would recommend that you get in touch with your host.

Once Jetpack is able to access the site’s XML-RPC file and connect, you should be able to connect your social media accounts to Jetpack Social.

If you want to learn more details about XML-RPC and how it interacts with Jetpack, you can check out our detailed guide here: https://jetpack.com/support/jetpack-and-xml-rpc

@ahmadarianbrw,

It has been more than one week since we have heard from you, so I’m marking this topic as resolved.

But if you have any further questions or need some more help, you’re welcome to reply here or open another thread.