500 server error when printing invoice (or label)

  • Resolved fillipemontenegro

    (@fillipemontenegro)


    1 year, 11 months ago

    When I click the “Download invoice” button on the order page I get a 500 server error “[URL] is currently unable to handle this request.”

    It was working up to a few days ago.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter fillipemontenegro

    (@fillipemontenegro)

    I noticed that if I go to the Invoice setting page [URL]/wp-admin/admin.php?page=wf_woocommerce_packing_list_invoice#wf_woocommerce_packing_list-customize and click on “Preview sample PDF (Order: xxxx)” I get an error. Now it just says “Error” but before if was saying that the order with that number didn’t exist (which is not true. Tried both with and without a “#”).

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @fillipemontenegro,

    Thanks for reaching out.

    We are sorry for the inconvenience caused. We have identified a compatibility issue with the latest version of WordPress (v6.2) and will promptly release a patch to address it.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @fillipemontenegro,

    We have fixed the compatibility issues in the latest version of the plugin. Please update to 4.0.8 to resolve it.

    Let us know if any further issues.

Viewing 3 replies - 1 through 3 (of 3 total)
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