500 server and PHP fetal error

  • Resolved nimishawebdesigner

    (@nimishawebdesigner)


    4 years, 5 months ago

    Hello,

    I have used this plugin for my website. My website is build in wordpress(5.4.2) and woocommerce(4.2.0) if I activate w3 catch plugin after few minutes my site is going to crash server and we got 500 server error and in admin side we got error like memory issue. we allocate full memory from server and also in site setting.
    *PHP Fatal error: ?Allowed memory size of 536870912 bytes exhausted (tried to allocate 262144 bytes) in /home/freezer/public_html/wp-includes/option.php on line 1153
    * PHP Fatal error: ?Allowed memory size of 536870912 bytes exhausted (tried to allocate 262144 bytes) in /home/freezer/public_html/wp-includes/class-wp-fatal-error-handler.php on line 100
    * PHP Fatal error: ?Allowed memory size of 536870912 bytes exhausted (tried to allocate 262144 bytes) in Unknown on line 0

    If I deactivate this plugin we never get this kind of fatal error and our site is also not crash. Can you please suggest me good solution

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @nimishawebdesigner

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    As you can see in the error messages it appears that you need to increase the memory size as it reached its max.
    Try re-enabling W3 Total Cache with only Page Cache and Browser Cache enabled. If you are on shared hosting and using Object/database cache, it’s recommended to disable them as those options can consume a lot of resources if caching to disk.
    So you should try enabling the options one by one and see which one might be causing this.
    (tried to allocate 262144 bytes) is 0.250000 Megabytes (MB) So you should contact your host to increase the memory limit.
    Thanks!

Viewing 1 replies (of 1 total)
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