500-Internal Server Errors increased

  • Resolved william-david-grimes

    (@william-david-grimes)


    10 years ago

    site: dawnontheamazon.com/blog
    Host: Yahoo
    WP: 4.0
    theme: Twentyfourteen-child
    plugins: normally Akismet, Customizable Permalinks, Feedburner
    browsers: Chrome, Firefox, Safari

    I have 6 sites. Two sites are dormant, undeveloped, but I practice on them. Two sites are primary sites that help get me customers. Two sites are somewhere in between. All have been recently upgraded to WP 4.0, about two weeks ago. Normally, I run Thesis theme on all the sites. They have been upgraded to 1.8.6. The dormant sites run 2.1.9. I know the WordPress forum doesn’t want to talk about Thesis, so I switched the site listed above to the default theme. I’ll probably switch back and talk to their forum too.

    I’m getting 500-Internal Server Errors on all sites. Not all the time but far more often than I used to. I refresh sometimes multiple times before I can get to a page, both on the site and in the admin dashboard. If it’s just me seeing it and dealing with it, it’s frustrating. But if it’s a potential customer, that person is going to a competitor. So I’m anxious to troubleshoot the problem.

    I reinstalled 4.0 from a fresh download.
    I cleared the cache, cookies, and history.
    I deactivated all plugins except Customizable Permalinks. It’s Yahoo. I can’t navigate the site without it.
    I started a Yahoo-generated scripts log and got no messages with the default theme.
    I turned on debugging in the config file and got these warning messages:
    PHP Warning: An unexpected error occurred. Something may be wrong with www.remarpro.com or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to www.remarpro.com. Please contact your server administrator.) in /blog/wp-includes/update.php on line 295…also line 119, line 457.
    There was a dense array of symbols from Akismet debugging, even though it was turned off.

    I clicked links on the above site for an hour this morning. I got seventeen 500 errors, all but a couple of times one refresh got me to the page. Is there consensus on what might cause this? Corrupted cache, plugin, php syntax, some other thing? Anything I can do to minimize it?

Viewing 10 replies - 1 through 10 (of 10 total)
  • Matt Knowles

    (@aestheticdesign)

    That’s most likely an issue to take up with your web host company if it is intermittent.

    Thread Starter william-david-grimes

    (@william-david-grimes)

    Matt,
    I forgot to say I called Yahoo tech support. They say there is nothing wrong with the Yahoo configuration. And, the part of the site that isn’t wordpress, the …com part, has no issues.

    They talked about clearing caches. I’ve cleared caches repeatedly and maybe reduced the number of errors.

    Suzette Franck

    (@suzettefranck)

    If there is nothing wrong with the yahoo configuration, I would say the problem would be with their servers, is this where you are hosting? I would also recommend that if the problem is intermittent that you use one of the uptime monitoring tools, such as Monitor in Jetpack and go to your hosting company with the results to try to identify patterns.

    Thread Starter william-david-grimes

    (@william-david-grimes)

    Suzette,
    There is a lot I don’t know. I’ll search uptime monitoring tools. Never heard of them. Yes, Yahoo is the web host.

    Imuser

    (@imuser)

    Something seems to be not right with 4.0 upgrade. What happens if you rollback to 3.9? Is it stable?

    Mark Ratledge

    (@songdogtech)

    @william: Yahoo is well-known as a low quality host that has issues with .htaccess files; 500 Server Errors are often thrown by issues with .htaccess files.

    The error

    PHP Warning: An unexpected error occurred. Something may be wrong with www.remarpro.com or this server’s configuration.

    points to connectivity at Yahoo, not WordPress.

    @imuser: There is nothing wrong with WP4. Moving back to 3.9 is only possible and reliable with a database backup from an earlier 3.9 site.

    Thread Starter william-david-grimes

    (@william-david-grimes)

    songdogtech,
    Yes. I know Yahoo has .htaccess issues. It’s the only host I’ve had, maybe 10 years now. I never had 500 errors until recently. Without knowing how to do it, I built a site with a WYSIWYG site builder. They’re a search engine, but they’re who I chose starting out. I’m familiar with their layout and process. They’re a dinosaur, they were late upgrading to php 5. But they’re never down. Their tech support is there. WordPress is an addition that hangs off the tool belt, like the blog hangs off the above site with a slash. But the blog has become as important as the original site.

    Without getting into endorsements, who might be some higher quality hosts?

    Mark Ratledge

    (@songdogtech)

    Yes, Yahoo as a host has been around a while. But I’ve seen many people have issues with them.

    See Recommended WordPress Web Hosting.

    If you wanted to move your WordPress blogs to a new host while leaving the main site at Yahoo, you’d need a blanket redirect in /blog/ and a DNS A Record to point to blog.dawnontheamazon.com at a new host. This is because your blogs are subfolders at Yahoo rather than subdomains.

    Thread Starter william-david-grimes

    (@william-david-grimes)

    Ok. I’ve never done any of the things suggested, but something needs to happen. Hope it works for me. It’s up in the air. I’m clicking Resolved.

    Mark Ratledge

    (@songdogtech)

    If you do move, your moves are a little more complex than usual, but they are doable. (I’ve moved blogs from Yahoo to other hosts at subdomains). See Moving WordPress ? WordPress Codex and WordPress Serialized PHP Search Replace Tool

Viewing 10 replies - 1 through 10 (of 10 total)
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