500 Internal Server Error when trying to access Change Settings

  • Resolved marcbdn

    (@marcbdn)


    3 weeks, 1 day ago

    I cannot access Field Mapping or any other settings in the created Feed. It always stays loading for a long time, and I get this 500 time error.
    We are using Cloudflare.
    The Feeds work correctly, but I can’t change the settings. I can’t create new ones either.

    “Internal Server Error. The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.”

Viewing 1 replies (of 1 total)
  • Plugin Support Jeff Alvarez

    (@superlemon1998)

    Hi @marcbdn ,

    Generally our plugin shouldn’t cause an error 500. Can you please check your logs in Woocommerce > Status >> Logs and see if there’s any critical error that happened with our plugin?

Viewing 1 replies (of 1 total)
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