500 Internal Server Error on New Multisite Dedicated Environment

  • Resolved dokether

    (@dokether)


    12 years, 1 month ago

    I’m in the process of building out a new WordPress Multisite network on a dedicated hosting environment I just purchased. I am running into an issue where every time I create a new site on the Network(and it happened when I did the original 5-minute install of WordPress as well), I receive a 500 Internal Server Error when WordPress starts to refresh the page.

    However, the strange thing is that when I go back into the admin system, everything is there and has been created properly as if the error never existed. The apache logs are telling me that the following error is occurring:

    [Sun Jan 13 16:21:45 2013] [error] [client 68.151.36.45] malformed header from script. Bad header=/var/www/vhtdocs/userweb1/dead: site-new.php, referer: https://kether-interactive.ca/wp-admin/network/site-new.php

    I’m not sure where to go about starting to troubleshoot something like this because I’m not really a server admin. Anyone have any thoughts? Is there a php module or something that I might be missing?

Viewing 4 replies - 16 through 19 (of 19 total)
  • Thread Starter dokether

    (@dokether)

    Heh, commented out the line and still getting the 500 Error so hopefully they’ll finally decide to look deeply into their server configuration haha.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Yeah, they did something weird. I just turned on CGI on my SuPHP site and everything works just fine (except for my memory, which is why I turned it back off).

    Thread Starter dokether

    (@dokether)

    I think they have the path for the php sendmail function wrong. I realized that creating sites, deleting/creating users, and even MarketPress test purchases weren’t sending me the e-mails that they should have been.

    Setup a basic php mailer:

    <?php mail("[email protected]", "Testing E-Mail", "Testing E-Mail Contents", "From: [email protected]"); ?>

    500 Internal Server Error. ??

    Thread Starter dokether

    (@dokether)

    So that’s what it was, the mail server was configured wrong and was causing issues. In case someone needs in the future, this was the final message from support detailing what was wrong:

    —
    The issue was the server hostname was kether-interactive.ca and you were sending an email to [email protected] so it thought it was local but couldnt send to the local system since mail wasnt running on it.
    —

    They have the e-mail for kether-interactive.ca setup on a different server than my dedicated hosting server, so it was throwing an error everytime because it was trying to send to the local mail system. A rather obscure error but the answer is here in case anyone else runs into a similar issue.

Viewing 4 replies - 16 through 19 (of 19 total)
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