500 Internal Server Error after installation of plugin

  • Resolved badfishposters

    (@badfishposters)


    8 years, 4 months ago

    Hi,
    I would love to work with your plugin, because I think it is really great.
    Unfortunately, a few hours after installing the plugin, I got a 500 and 503 internal server error. After disabling the plugin via FTP, the site went back on. So I had to delete it.
    I read in your documentation that the plugin only works with PHP version 5.6+.
    I spoke with my host yesterday and the version they use is at 5.5.32. They intend to upgrade, but did not give me any time frame.
    Is there any possibility to make your plugin work with the below versions:
    WP: 4.6.1
    WC: 2.6.8
    PHP: 5.5.32
    MySQL: 5.5.34
    Theme: Divi – Elegant Themes
    I thank you in advance for your kind support.
    Regards,
    BadFishPosters

Viewing 1 replies (of 1 total)
  • Plugin Author DecomTeam

    (@decomteam)

    Update should be easy&quick, so try to ask your hosting again to update PHP.
    We support PHP 5.6 + (and latest version is PHP 7.0.13)
    – we are unable to support version older than 5.6

    [ Signature deleted ]

    • This reply was modified 8 years, 4 months ago by DecomTeam.
    • This reply was modified 7 years, 3 months ago by Jan Dembowski.
Viewing 1 replies (of 1 total)
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