500 internal server error

  • Resolved ronniegregorym

    (@ronniegregorym)


    3 years, 9 months ago

    hi
    I have a large file of XML data (800 MB) from my old wp site that I am trying to import into my new site with little success. your plugin is the closest I have come to success but not close enough.

    I could not do the typical upload because it keeps timing out so I used FTP to upload the file. Everything looks fine but when I choose the file and start the import process, I get greens all across the board till the last instance of “Get preview records”. This part runs for about 15 seconds then I get a 500 internal server error. how can I fix this, please?
    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter ronniegregorym

    (@ronniegregorym)

    sent you an email too

    Plugin Author vjinfotech

    (@vjinfotech)

    Hi,

    Thanks for getting in touch.

    your file is too large so you have to increase php configuration max_execution_time and memory_limit

    i will reply to your mail for further discussion.

    Thanks and have a nice day

    Thread Starter ronniegregorym

    (@ronniegregorym)

    okay, that worked. I changed max execution to unlimited, increased memory to 8GB, and I was able to get past the 500 error. However, the import process is not advancing past 0%, and it’s been about 3 hours now and I set it at one record iteration. Should I wait longer or is this a problem?

    Thread Starter ronniegregorym

    (@ronniegregorym)

    after running for 18hrs+ not a single post imported

    Thread Starter ronniegregorym

    (@ronniegregorym)

    24 hrs later and nothing so am giving up. I was so hopeful but like these other plugins out there if you have a large XML file to import you are pretty much screwed…

    Plugin Author vjinfotech

    (@vjinfotech)

    Hi,

    maybe some issue generated.

    please mail me your debug.log file so i can detect issue.

    Thanks

    Thread Starter ronniegregorym

    (@ronniegregorym)

    where would this log be please

    Plugin Author vjinfotech

    (@vjinfotech)

    Hi,

    Log file is located on YOUR_SITE/wp-content/debug.log

    i already replied your mails.

    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
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