500 Internal Server Error

  • I do not know if it happened to anyone else, but when I asked to update the plugin Sportpress 2 days ago my site crashed and I can not access the wordpress panel anymore.
    I did the update of the plugin and when I clicked back to the dashboard the site stopped and started to display the message “500 Internal Server Error”.
    I have already increased the execution time on the server but it does not work.

    The page I need help with: [log in to see the link]

Viewing 13 replies - 16 through 28 (of 28 total)
  • Roch

    (@rochesterj)

    Hi!

    Thanks for that!

    Did your hosting provider send you the error logs? They would be very helpful at this point.

    Obrigado!

    Thread Starter jrwebdesign

    (@jrwebdesign)

    [20-May-2019 18:28:28 UTC] PHP Aviso: array_merge (): Argumento no 2 n?o é uma matriz em / home / forcajov / public_html / wp-content / plugins / sportspress / módulos / sportspress-default-nationality .php na linha 53

    [20-May-2019 18:34:58 UTC] PHP Aviso: array_merge (): Argumento no 2 n?o é um array em / home / forcajov / public_html / wp-content / plugins / sportspress / modules / sportspress-default-nationality .php na linha 53

    [20-May-2019 18:38:22 UTC] PHP Aviso: array_merge (): Argumento no 2 n?o é uma matriz em / home / forcajov / public_html / wp-content / plugins / sportspress / módulos / sportspress-default-nationality .php na linha 53

    [20-May-2019 19:22:49 UTC] PHP Aviso: array_merge (): Argumento no 2 n?o é uma matriz em / home / forcajov / public_html / wp-content / plugins / sportspress / módulos / sportspress-default-nationality .php na linha 53

    Plugin Contributor Savvas

    (@savvasha)

    The above warnings are fixed by the following commit:
    https://github.com/ThemeBoy/SportsPress/commit/305aecfa4d37fb05b4e38882b016ed7111f6cafa

    Thread Starter jrwebdesign

    (@jrwebdesign)

    Remains the same error

    Plugin Contributor Savvas

    (@savvasha)

    Hi @jrwebdesign ,

    If you apply the above patch, it is impossible to have the same PHP error/warning as before. At least the line number will be changed ??

    Thanks,
    Savvas

    Thread Starter jrwebdesign

    (@jrwebdesign)

    There was no new error log generated here for me. What remains is the error when attempting to activate the plugin and displays the error message 500.

    Plugin Contributor Savvas

    (@savvasha)

    Unfortunately I cannot help you more because I can not reproduce that error. No other user report anything similar, so I can assume that is something wrong with your installation or/and your server. You should hire a developer to help you out.

    Thanks,
    Savvas

    Thread Starter jrwebdesign

    (@jrwebdesign)

    It’s unfortunate because I’ve already started feeding my site based on the plugin and now I’ll need to find another compatible solution to redo my entire page.

    I got to erase all my wordpress installation and reinstalled everything from scratch, before installing anything else I installed only the sportpress plugin and the flaws remain, it is clear that it is not a problem in hosting or installing my site.

    Parse error: syntax error, unexpected ‘*’ in /home/forcajov/public_html/wp-content/plugins/sportspress/modules/sportspress-default-nationality.php on line 2

    Plugin Contributor Savvas

    (@savvasha)

    Hi @jrwebdesign,

    Can you please try and delete the file /home/forcajov/public_html/wp-content/plugins/sportspress/modules/sportspress-default-nationality.php and see if the problem is still there?

    Thanks,
    Savvas

    Thread Starter jrwebdesign

    (@jrwebdesign)

    Nothing changed

    Plugin Contributor Savvas

    (@savvasha)

    You are receiving the same error:
    Parse error: syntax error, unexpected ‘*’ in /home/forcajov/public_html/wp-content/plugins/sportspress/modules/sportspress-default-nationality.php on line 2
    even if you delete sportspress-default-nationality.php ???

    Thread Starter jrwebdesign

    (@jrwebdesign)

    Did not display a new error, just the main one, “Connection Timeout”.

    I have the previous version of the plugin (2.5) available for me to reinstall here.

    Plugin Contributor Savvas

    (@savvasha)

    Do not use an old version of plugin please. Always use the latest version!
    Also be sure that you are using the latest version of PHP 2.7 (2.7.19). Check also Site-Health tools of WordPress at /wp-admin/site-health.php for any more info on your error.

Viewing 13 replies - 16 through 28 (of 28 total)
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