• Resolved madara.semjonova

    (@madarasemjonova)


    Hello,

    Could anybody help me with advice what to do to get my site back on track? I have tried all suggestions which I found in other Topics, but nothing helps. Even with buck-up from beginning of this week, I am not able to solve it.
    I will appreciate any help!

    Thanks,
    Madara

Viewing 15 replies - 1 through 15 (of 17 total)
  • I’ll take a shot at it. Can you post some information about your issue? Maybe a URL so I can check the site out to see what’s happening?

    Thread Starter madara.semjonova

    (@madarasemjonova)

    Hi,

    you can look at https://www.bimex.lv

    Madara

    Thread Starter madara.semjonova

    (@madarasemjonova)

    I can admit that before 3 h everything was still working great. And today there were no new updates that could conflict between each other or with theme and cause this issue..

    Oh, well the answer is pretty simple.

    500 errors mean that something went haywire on the server where your files are hosted. What exactly went wrong? Well, it could be lots of things, none of which are pertinent. The important thing is that it is the responsibility of those who maintain those servers to fix their hardware. Once they do, the site will come up again functioning just as it did before the error started.

    I recommend attempting to log into your account with your hosting provider, and file a support ticket stating exactly what you told us here. Let them know the URL to your site, and ask them when they expect to have the issue fixed. Again, this wasn’t your fault, so don’t let them tell you it was.

    I wish you well. These things happen routinely, even with the much bigger providers, but the hosting providers usually have a lightning-quick turnaround when it comes to fixing downed servers, so i’d encourage calmness and optimism.

    Thread Starter madara.semjonova

    (@madarasemjonova)

    Thank you so much for explanation. Now i feel a little bit better. As I could not understand what I did wrong and it would be terrible to lose all work I have put to create this site.
    I contacted my host provider and they think that it is a conflict between WordPress and some plugin.. Now I have to wait when they will check what else besides back-up (what doesn’t work) could solve the problem.
    But I will keep in mind your words!

    Thread Starter madara.semjonova

    (@madarasemjonova)

    Can it be some WordPress security issue?

    Let me guess–you’re hosted with godaddy.com?

    Do you have FTP access to your wordpress installation?

    Thread Starter madara.semjonova

    (@madarasemjonova)

    No, another!.. Do they usually have these excuses?
    They say that all sites are on one server, if something would be wrong with it, than all sites would be broken down..

    Yes, I do have FTP access. But I would not like to post it here.

    I’m not asking you to.

    Can you post a list of the plugins you have installed?

    Thread Starter madara.semjonova

    (@madarasemjonova)

    Yes, sure! But part was not activated..
    Pleas find the list below:

    1. akismet
    2. black-studio-tinymce-widget
    3. calculated-fields-form
    4. contact-form-plugin
    5. google-analytics-for-wordpress
    6. google-sitemap-generator
    7. insert-headers-and-footers
    8. installer
    9. knews
    10. mailchimp-for-wp
    11. nice-login-register-widget
    12. oa-social-login
    13. orbisius-child-theme-creator
    14. shortcodes-ultimate
    15. sitepress-multilingual-cms
    16. smart-manager-for-wp-e-commerce
    17. ultimate-coming-soon-page
    18. user-access-manager
    19. virtue-toolkit
    20. woocommerce
    21. woocommerce-apg-weight-and-postcodestatecountry-shipping
    22. woocommerce-checkout-manager
    23. woocommerce-delivery-notes
    24. woocommerce-google-analytics-integration
    25. woocommerce-multilingual
    26. woocommerce-poor-guys-swiss-knife
    27. woocommerce-rich-guys-swiss-knife
    28. wordpress-importer
    29. wp-mail-smtp
    30. wp-members
    31. wp-optimize
    32. wp-statistics
    33. wpml-media
    34. wpml-string-translation
    35. wpml-translation-management

    Try checking your site’s error logs for a more specific error message. Your hosts should be able to help you accessing your site’s error logs.

    Thread Starter madara.semjonova

    (@madarasemjonova)

    Now something starts to work, but I don’t know yet if they did something or not.

    Thread Starter madara.semjonova

    (@madarasemjonova)

    I am waiting for some updated what they did or what they didn’t.
    Now I have all plugins disabled and “small” mess in the site. And I am wondering what I can do to avoid this in future.

    For most, i’d say plugin conflicts are impossible to avoid. You just take steps to deal with them when they happen.

Viewing 15 replies - 1 through 15 (of 17 total)
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