500 Internal Server Error

I have never had EZ Backup generate a 500 internal error before.

Be sure the following files are set properly on permissions.

functions/routine/backup.sh
functions/routine/functions.sh
logs/errorlog.txt
logs/log.txt
should be 700 and your webserver user/group should have access to those files

Let me know what happens. Also be sure your on the latest version of EZ Backup.

I couldn’t find those files/directories. I saw the functions.php, but that’s just a file, not a folder.

can you tell me where to find those files?

The paths I gave you are where the files should be located. If your missing those files then your error is not with the plugin itself it is with the install of the plugin.

You are using WordPress EZ Backup right. Not some other plugin?

wp-content/plugins/wordpress-ez-backup/functions/routine/backup.sh
wp-content/plugins/wordpress-ez-backup/functions/routine/functions.sh
wp-content/plugins/wordpress-ez-backup/logs/errorlog.txt
wp-content/plugins/wordpress-ez-backup/logs/log.txt

my permissions for the backup.sh and functions.sh files are already set to 700.

However, I don’t see an errorlog.txt or a log.txt file. All I see is the errorlog.php file.

Could this be the one that’s generating the Internal Server Error?

mikev

You are seeing only errorlog.php because your in the wrong folder

you are looking in
/wp-content/plugins/wordpress-ez-backup/functions/logs

you need to look in
/wp-content/plugins/wordpress-ez-backup/logs

If you installed EZ Backup right from wordpress repo then you have all files in the right location.

I suggest disabling ALL plugins and then re-enable one by one and see which one triggers the Error 500