500 Internal Error after deactivating WordFence

  • Resolved snowbelly

    (@snowbelly)


    8 years, 3 months ago

    Hi there, I was working on my website in the Dashboard and tried to deactivate WordFence using the Plugins page (clicked on the deactivate link under the WordFence Plugin listing).

    Immediately I got a 500 Interal Server error.

    Now I can load the site itself just fine (https://annazaires.com) but any attempt to access the Dashboard results in a 500 Internal Server error.

    Just going to annazaires.com/wordpress/wp-admin will result in the error – no log in screen available.

    I have already tried:
    * removing the WordFence files from the plugins directory using FTP
    * checking the database entry under wp-options to make sure WordFence is not listed as an active plugin in the active-plugins field (it is not)
    * checking the .htaccess file to make sure it is not corrupted (all wordfence rules have been removed)

    I’m not sure what this means but hoping the WordFence geniuses can help me out. Is there some other database setting that might be corrupted? Are there other files I should try removing? Is there a way to just re-activate the plugin by directly manipulating the active-plugins field – perhaps that would make a difference?

    Thanks for any advice!

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  • Thread Starter snowbelly

    (@snowbelly)

    RESOLVED! No idea how this happened while I seemed to be using WordPress in a normal way, but one of the files in the wp-admin directory had its permissions changed to 0 from 755. I fixed the permission while restoring the wp-admin folder from backup and voila! everything seems fine now.

    Hi,
    When I try to activate the plugin there is an “Internal Server Error” that blocks the whole site.

    Wordfence usually works by changing the .htaccess file but I do not know the behavior of it in Windows, which is my server type.

    Can you help me solve this problem?

    Thanks in advance

Viewing 2 replies - 1 through 2 (of 2 total)
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