500 Int Server Error on clean install – subdomain

  • Resolved arathra

    (@arathra)


    9 years, 4 months ago

    I have WP 4.2.2 working fine on the main domain.

    https://www.domain.com

    I installed it on a sub-domain

    https://sub.domain.com

    The first problem was the .htaccess in the main domain causing an infinite loop when I tried to log on after the initial install. I resolved this by making an .htaccess file in the sub-domain with

    ReWriteEngine Off

    This stopped the loop but now when it tries to direct to /wp-login.php it throws a 500 Internal Server Error. In fact, it throws the same error when I go simply to

    https://sub.domain.com

    I’ve checked online and found lots of ideas but none of them work. In other words, it’s nothing to do with my .htaccess being corrupt, it’s not a plugin issue (it’s a clean install, after all) and it’s not a memory issue (tried php.ini with plenty of memory) and I’m now at a loss.

    What should be my next move?

    Any ideas appreciated here!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    – Check the error logs on your server for a more specific error message and see why it’s failing. If you need help locating them, ask your hosting provider to help you with that.
    – If you cannot find error logs or if you don’t find any helpful info in the error logs, Enable debugging and post the results.
    – Try turning off the firewall during the installation process.

    Thread Starter arathra

    (@arathra)

    Thanks – in the end I had to contact my server managers and they sorted it out fairly quickly. I’m still not sure of the cause so I’m trying to find out. If they tell me I’ll post here for future reference.

    Moderator t-p

    (@t-p)

    you are welcome ??

Viewing 3 replies - 1 through 3 (of 3 total)
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