500 error when trying to edit ADD page

Hi,
the 500 error is just a general error message, i would need to see an actual error message to help you.

Please open a file wp-config.php add there a line define( "WP_DEBUG", true ); and refresh the page, now instead of 500 error you should see an actual error message which you can copy and paste here, i should be able to help then.

If you do not see the error message then you would need to get it from the error_log file on your server, if you are not sure where the file is then it would be best to ask your hosting support to send the file to you.

Setting WP_DEBUG to true didn’t display any error. There are no errors in the error_log file for the server either.

I was able to recreate the problem. I started a new page and added the shortcode to add an advertisement. I was able to save it, but could not go back and edit that page without getting the 500 error. This has something to do with the shortcode. We even increased the memory limit on the site.

I figured it out. There was another plugin called AddOn Suite for WPadverts that when activated causes this problem. I deactivated it and I am good to go.

Hi, the AddonSuite is my plugin. Sorry, that you have an problem with it. could you please open a support ticket by my plugin? I have then a look to this problem.

Thanks and regards
Pare

Hi Mike,

I’ve reproduced your 500 error problem and the solution is easy ??

The AddonSuite works fine, also WPAdverts. You have a little missconfiguration on your page:

You have named your page with the [adverts-list] shortcode “Classifieds”. So the slug for this page is “classifieds” too. Then you have renamed the Adverts Slug from AddonSuite optionspanel also with “classifieds”.

Note: a slug must be unique and can only be used for one part of the page. You can rename your listing page Classifieds with slug “classifieds” then you can name the slug for the Adverts for example “classified” or something else, but it must be unique.

Hope this helps you and you give the AddonSuite a new chance ??

Pleas note too: after changing slugs, everytime save your permalinks again to prevent 404 errors.

Best regards
Pare