500 Error When Logging Into Plugin

  • Resolved David

    (@punkandrock)


    6 years, 3 months ago

    Recently just started to get a 500 error when trying to use the plugin. Can’t access or add to a list or use the plugin just get a 500 error. Came out of no-where was working previously for the last year or two.

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  • Plugin Author Constant Contact

    (@constantcontact)

    Hi

    Sorry to hear you’re experiencing some issues with your site. Did you do any updating of the plugin itself or are/were you on a version that had already been working steadily for you? Any other changes that you know of to the site that could be contributing? Sadly “500 Error” doesn’t tell us much, or guarantee it’s from our plugin. Honestly, one of my least favorite errors to help anyone debug :D.

    That said, we’ll do what we can to help possibly track down the source. Your hosting company support may also be able to help check any error logs that exist there, and see if a definitive error is appearing that would be related.

Viewing 1 replies (of 1 total)
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