500 Error Trying To Change Fullscreen BG Image

  • I am trying to change the Fullscreen BG Image used in the Twenty-Eleven Theme. When I click on “Choose Image” I get the following error:

    You don’t have permission to access /wp-admin/media-upload.php on this server.
    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    The permissions for the php files in wp-admin are set to 644, but if I change to 755 it makes no difference.

    I have the Bulletproof-Security plugin installed, but can’t see (with my limited .htaccess knowledge) that it is blocking this, either at root or wp-admin level.

    I can upload images in new posts, and also view/edit/delete files in the media library, so I think it may just be limited to this function.

    Any thoughts please?

Viewing 2 replies - 1 through 2 (of 2 total)

  • Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    Thread Starter Tony Payne

    (@poddys)

    I changed the Bulletproof Security settings so I was unprotected, and could then get into the option without the 500 error, however instead of showing me a list of images, or an option to upload, inside the small window the site main home page was displaying.

    I am thinking that between WP Super Cache and Bulletproof Security there is a problem, not sure what.

    Thanks for the help, I think this is going to take me a while to figure out.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘500 Error Trying To Change Fullscreen BG Image’ is closed to new replies.