500 error : Request Timeout

  • Resolved pako69

    (@pako69)


    4 years, 7 months ago

    Hi

    Just updated to the latest 4.9

    Here is my settings : https://i.postimg.cc/KcTVpB3y/optDB.jpg

    Then click on Optimize summary then… :

    This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase ‘Connection Timeout’.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor cageehv

    (@cageehv)

    Hey Pako,

    That’s weird…
    My plugin increases the time out limit to a couple of hours.

    Maybe some other plugin resets the time out limit.

    What you can do is temporarily deactivate all other plugins and see if that fixes the issue.

    Please let me know.

    peace,
    Rolf

    Thread Starter pako69

    (@pako69)

    What you can do is temporarily deactivate all other plugins and see if that fixes the issue.

    Impossible on production website… it will break it totaly ^^

    Plugin Contributor cageehv

    (@cageehv)

    I bet you have a test / development version of the site?

    You can try it there…

    Rolf

    Thread Starter pako69

    (@pako69)

    nope.. ??

    Plugin Contributor cageehv

    (@cageehv)

    Hey Pako,

    Another thing you could try:
    Uncheck all the cleaning options on the settings page (settings such as ‘Delete trashed items’, ‘Delete spammed items’, etc)

    Then check them one by one and run the plugin.
    See what happens.

    peace,
    Rolf

Viewing 5 replies - 1 through 5 (of 5 total)
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