500 Error on Update to 1.98.0

  • Resolved Michael

    (@mgyura)


    1 year, 10 months ago

    When trying to update the Google Site Kit plugin on one of our MultiSite networks, we get the below fatal error, preventing any subsite from loading

    PHP Fatal error: Uncaught Error: Failed opening required ‘/nas/content/live/mywt40/wp-content/plugins/google-site-kit/third-party/vendor/composer/InstalledVersions.php’ (include_path=’.:/usr/share/pear/php:/usr/share/php’) in /nas/content/live/mywt40/wp-content/plugins/google-site-kit/includes/loader.

    Any ideas?

    • This topic was modified 1 year, 10 months ago by Michael.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Hi @mgyura,

    Thanks for reaching out. We are aware of a composer conflict as of Site Kit 1.98.0, and we’re working on a solution for this with the next plugin update, due next week. You’ll find out more on this below:
    https://github.com/google/site-kit-wp/issues/6887

    Unfortunately I don’t have a known workaround at this time other than reverting to Site Kit 1.96.0. If need assistance doing this let me know. In the meantime, I’ll keep you updated once the next plugin release is out.

    Let me know if you have any further questions on this.

    Thread Starter Michael

    (@mgyura)

    James,

    Thank you for your prompt reply. We’ve reverted the affected networks and will pause on updating until the new release

    Plugin Support James Osborne

    (@jamesosborne)

    Good call @mgyura! I’ll be sure to let you know as soon as the release is out. Thank you. I’ll keep this support topic open in the meantime.

    Plugin Support James Osborne

    (@jamesosborne)

    @mgyura just to let you know that we released Site Kit 1.99.0, which has a fix out for this issue. Can you update and confirm all works as expected?

    Thread Starter Michael

    (@mgyura)

    Thank you. I ran the update without any issues.

    I appreciate your help.

    Plugin Support James Osborne

    (@jamesosborne)

    Glad to hear it @mgyura. If you encounter any further errors or if you have any Site Kit related queries be sure to reach out. Best of luck.

Viewing 6 replies - 1 through 6 (of 6 total)
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