500 error on PHP pages

  • My site suddenly starting giving me 500 Internal Server Errors. It was working earlier today – the last time I touched it – and now it’s gone.

    Site URL: https://www.junkfoodforthesoul.com

    I checked a few links that I could recall to see if it was all pages and the internal pages (such as https://www.junkfoodforthesoul.com/2006/09/11/nfl-week-1-notes-thursday-sunday/) are just giving me 404 errors.

    I tried deleting the .htaccess files, but that didn’t seem to help. I also tried to check the error logs, but GoDaddy apparently doesn’t have them enabled at all times. So I enabled them, hit the site a few times and then tried to check them through their “CGI Admin” but got a 500 error for that too.

    Any ideas? I’ve been running fine for months and I haven’t added any plugins or changed the permalink configuration recently. (Using the date/title config. Been working fine.)

Viewing 7 replies - 1 through 7 (of 7 total)

  • It’s probably a GoDaddy issue. Do they have a support system?

    Thread Starter junkfood

    (@junkfood)

    Go Daddy’s support said they don’t support custom built sites basically, but she said one of their support people poked around and said “something isn’t pointing to the right place”.

    Thread Starter junkfood

    (@junkfood)

    OK, that’s weird the site is back. What’s more weird is the site seems to be working fine yet I never replaced the .htaccess file. Actually I had two files – one at the root and one at the /blog/ level. I started at /blog when I was building it and then changed the settings to display at the root.

    I didn’t know which one was the real working one so I downloaded a backup and deleted both yesterday while trying to fix the issue. Both are still gone, yet the site is working. ???

    Thread Starter junkfood

    (@junkfood)

    Now that the site is working I can also access the error logs. I see a lot of errors, but most everything is “file does not exist”.

    Is it safe to copy and paste the whole log from yesterday here?

    Thread Starter junkfood

    (@junkfood)

    Don’t know if this means anything or not, but I haven’t yet removed my old site from the server. (A Mambo CMS site.) It isn’t on the root so you have to know the path to reach it, but it also gave me a 500 yesterday. Today, of course, it’s back.

    Don’t know if that helps at all, but I found that to be strange. So I thought I would throw that out there in the interest of giving as much info as I can.

    Thanks.

    That’s why I don’t think it was a setting of yours; it sounds like a server problem. Perhaps if you cross your fingers all will remain well. ;o)

    Thread Starter junkfood

    (@junkfood)

    Thanks. *Fingers crossed*

Viewing 7 replies - 1 through 7 (of 7 total)
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